XPS

Last reply by 06-28-2022 Unsolved
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1 Copper
1 Copper
54

xps 15 2022 struggling to playback 4k videos

So I have the OLED with the i9 and 32 GB of ram and the 3050 ti. Why is 4k streaming so terrible? Also, the netflix app video quality is ok (not 4k) and the video and sound struggle to sync. Any ideas? I'm thinking about returning this machine...

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5 Rhenium
41

Any chance you could describe your configuration?  Things like Wi-Fi card and router model may help us see some situation.

Also, if you could watch the Task Manager and give us some indication of what the download speeds are during the times you are streaming we might be able to find something there.

Can we assume if you download the video and watch it from your system it plays normally?

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XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
System fully Win 11 compliant
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