XPS

Last reply by 11-26-2022 Unsolved
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2 Bronze
2 Bronze
510

xps 9310 windows 11 audio issue

Hi

After install windows 11 i have the problem with audio:

Each application that use audio the start is slow (teams,youtube ecc...) moreover when i try to change volume on taskbar the audio is blocked a lot of seconds

Thanks

 

 

Replies (6)
Moderator
493

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


#IWork4Dell
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If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

Moderator
483

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

2 Bronze
2 Bronze
470

nobody have the same problem?

 

449

Paul here, 
Hope you are doing well.
This is a follow-up message to keep the case active, we want to be connected to you until everything is sorted to your satisfaction. I am personally looking into this case. Can we get a confirmation if you have been able to test the system?


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

419

derryone,

Our Agent called the number that you have on file and the person on the other end said that it was the wrong number and hung up.  Please reply to the private messages that the Dell Agents have sent to you in order to resolve the issue.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

2 Bronze
2 Bronze
85

I have the same exact issue.  I think I rolled a driver back once and that fixed it, but the issue must have come back after auto updates.  Has anyone found a public solution?

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