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Compellent Hard Drive
Good afternoon I am wondering what might cause a Dell hard drive to have its attribute 120 DriveLine show up as 1 (0) Unknown, instead of EnterprisePlus? Getting the error "system is unable to accept disk....with serial....and Dell part number xxxxx because disk drive line Unknown is not compatible with system service."
currently trying the drive in SCV2020 controller running SCOS 7.4.21
drive is
1.2tb 10k 2.5" 12gb
FW: TE0C
RWV5D
I have tried setting the DriveLine attribute manually but it seems to be only writable by system. Any help would be appreciated.
tapelibraryfixer
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June 12th, 2023 11:00
i think the command is like this
disk set 8 120 EnterprisePlus -systemwriteonly
tapelibraryfixer
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June 10th, 2023 02:00
what command did you use?
sc9000nerd
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June 12th, 2023 07:00
disk show < to find the index
#> shellaccess developer
#>disk get *disk index* << to see the attributes
#> disk set *disk index* 120 1 <<< where 120 is DriveLine and 1 should be DellEnterprise
wait a few seconds and it spits out error "Attribute is system write only"
tried replacing "120" with "DriveLine"
tried replacing the "1" with "2" or "3"
sc9000nerd
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June 12th, 2023 08:00
Some other notes to add, it looks like the controllers are expecting the drives to have Firmware TE0D, but these drives have Firmware TE0C. Interestingly enough I had some exact same drives (same PN same, FW, same everything) that I put into the system as well with TE0C and they flashed their Firmware to be TE0D. This leads me to believe that because the DriveLine attribute is showing up as unknown the drives are not being flashed, therefor resulting in not being compatible with the system.