DPP module fails to load for several devices

For a minute I thought it could be a .Net issue but we are running Win 10 1909 so they should all have .Net 4.8.

I also updated the BIOS thinking maybe it was failing to create the PSDrive with an old BIOS.

Unfortunately, that also did not fix it.

I also tried deleting the module folder then re-installed via Install-module cmdlet. I was using the manual download before and deploying with SCCM. However this did not work either; it gives the same error.

Hi,

So, you went through the steps and it still isn’t working? Did any of the steps in the article show any errors when you ran them? Not our site, but this post seems to say to try VC++2015 https://dell.to/3fNjRRC

Can you try one of the previous versions and see if it works? https://dell.to/3tbUJHS

I have installed VC++ 2015 on one of the failing devices, but it still does not work:

On top of that one of the functioning computers does not have VC++ 2015 and it works fine:

I tried v2.2.0 and got a slightly different error:

Import-Module : Could not load file or assembly 'file:///C:\Program Files\WindowsPowerShell\Modules\dellbiosprovider\DellBIOSProvider.dll' or one of 
its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515)
At line:1 char:1
+ Import-Module dellbiosprovider -verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Import-Module], FileLoadException
    + FullyQualifiedErrorId : System.IO.FileLoadException,Microsoft.PowerShell.Commands.ImportModuleCommand

Similarly with v2.3.1:

Import-Module : Could not load file or assembly 'file:///C:\Program Files\WindowsPowerShell\Modules\dellbiosprovider\DellBIOSProvider.dll' or one of 
its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515)
At line:1 char:1
+ Import-Module dellbiosprovider -Verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Import-Module], FileLoadException
    + FullyQualifiedErrorId : System.IO.FileLoadException,Microsoft.PowerShell.Commands.ImportModuleCommand

Try manually installing just the bios provider. Install-Module -Name DellBIOSProvider

I had to run with -force but it installed.

PS C:\WINDOWS\system32> Install-Module -Name DellBIOSProvider
WARNING: Version '2.3.1' of module 'DellBIOSProvider' is already installed at 'C:\Program Files\WindowsPowerShell\Modules\DellBIOSProvider'. To instal
l version '2.4.0', run Install-Module and add the -Force parameter, this command will install version '2.4.0' in side-by-side with version '2.3.1'.

PS C:\WINDOWS\system32> Install-Module -Name DellBIOSProvider -force

However it still failed.

PS C:\WINDOWS\system32> Import-Module dellbiosprovider -verbose
VERBOSE: Loading module from path 'C:\Program Files\WindowsPowerShell\Modules\dellbiosprovider\2.4.0\dellbiosprovider.psd1'.
VERBOSE: Populating RepositorySourceLocation property for module dellbiosprovider.
VERBOSE: Loading module from path 'C:\Program Files\WindowsPowerShell\Modules\dellbiosprovider\2.4.0\DellBIOSProvider.psm1'.
VERBOSE: Exporting function 'Set-Dell1stBootdevice'.
VERBOSE: Exporting function 'Get-DellBiosSettings'.
VERBOSE: Exporting function 'Clear-DellAdminPassword'.
VERBOSE: Exporting function 'Set-DellAutoOnForSelectDays'.
VERBOSE: Exporting function 'Get-DellBIOSPasswordPath'.
VERBOSE: Exporting function 'Write-DellBIOSPassword'.
VERBOSE: Exporting function 'Read-DellBIOSPassword'.
VERBOSE: Importing function 'Clear-DellAdminPassword'.
VERBOSE: Importing function 'Get-DellBIOSPasswordPath'.
VERBOSE: Importing function 'Get-DellBiosSettings'.
VERBOSE: Importing function 'Read-DellBIOSPassword'.
VERBOSE: Importing function 'Set-Dell1stBootdevice'.
VERBOSE: Importing function 'Set-DellAutoOnForSelectDays'.
VERBOSE: Importing function 'Write-DellBIOSPassword'.
VERBOSE: Loading module from path 'C:\Program Files\WindowsPowerShell\Modules\dellbiosprovider\2.4.0\DellBIOSProvider.dll'.
VERBOSE: Starting PS provider DellSmbiosProv
VERBOSE: .NET Version: 4.0.30319.42000
VERBOSE: Performing InitializeDefaultDrives operation on the 'DellSmbiosProv'provider.
Import-Module : Could not load file or assembly 'DSMBLibWrapper.dll' or one of its dependencies. The specified module could not be found.
At line:1 char:1
+ Import-Module dellbiosprovider -verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Import-Module], FileNotFoundException
    + FullyQualifiedErrorId : NewDriveProviderException,Microsoft.PowerShell.Commands.ImportModuleCommand

There must be a dependency or something missing.

Can you try to uninstall all DellBIOSProvider versions and install only 2.4.0 version?

Thanks

Marco

I deleted the C:\Program Files\WindowsPowerShell\Modules\DellBIOSProvider folder.  I also tried uninstalling it via Uninstall-Module cmdlet.  I then reinstalled it via the Install-Module cmdlet all with the same outcome, it still fails.

I have started to use ProcMon to try and get some insight into what is going on. So far I have not discovered anything, but I am still looking.

Hi,

I escalate internally to see if there is other troubleshooting step to solve your problem.

We will let you know as soon as possible.

Thanks

Marco

Can you private message me the service tag of the system?

PM sent.