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awcrane

14 Posts

2466

January 19th, 2010 12:00

Access Denied renaming folders on extended drive that are not empty

I am having an issue with not be able to rename folders on extened drives that are not empty. Platform is windows 2003 clustered. Works fine on clustered drives that i have not unleashed Diskextender on.

Joe_Ab

227 Posts

January 23rd, 2010 22:00

The EMC Centera does not Support Directory of File renames. Once files or directories are committed to the EMC device, they cannot be renamed at all. Since DiskXtender is writing files through EMC Media Service to the EMC box, DiskXtender will not allow for any Directory or File renames on the Extended drive.

Any file that has been migrated to EMC will not be able to be renamed.

Any directory under a Media Folder path will not be able to be renamed if EMC media is configured in the same Media Folder in DiskXtender. In the case of a Root Media Folder, no directories will be able to be renamed on the entire Extended drive if EMC media is configured for this Root Media Folder.

DiskXtender 5.60.049 has a new feature to allow for File or Directory Renames with EMC and WORM Media. The Extended Drive option to 'Allow for file renames for WORM and EMC Media' is set to 'No' by default.

Enabling this feature will allow files to be renamed when they are written to WORM or EMC Media. Renaming a file will cause the file to be De-migrate and the file with the new name will have to qualify for migration based on the the Move Rules. Purged files cannot be renamed on WORM or EMC Media, they will first have to be fetched to be renamed.

esg61234

Joe_Ab

227 Posts

January 20th, 2010 23:00

i have the same , you cant rename it as its fetched by DX

Joe_Ab

227 Posts

January 21st, 2010 04:00

this new folders is under your extended drive ? if yes it will be changed directly to read only

awcrane

14 Posts

January 21st, 2010 04:00

This happens with newly created folders and files.

awcrane

14 Posts

January 21st, 2010 06:00

This is before it gets archived. If I create a new folder on my H: drive and create a new text document in that folder and then try to rename the folder I get access denied. The only way to rename the folder is to first move the new text file to a different folder. In fact this file is so small that it will never get archived.

Joe_Ab

227 Posts

January 21st, 2010 06:00

why to rename folders once its archived ?

awcrane

14 Posts

January 21st, 2010 06:00

So I need to get use to the helpdesk phone ringing because users create new folders and put new files in them and then can't rename the directory as long as I'm using DX?

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