Start a Conversation

Unsolved

W

1 Rookie

 • 

1 Message

23

May 17th, 2024 20:17

3020 - Not recognized by Dell DisplayLink D6000

Upgraded to a 3020.  My previous Dell desktop was connected to the D6000 Display link via the display usb cable. I would even use that to switch between my laptop (work) and dell desktop - to connect to two dell monitors. 

The new 3020 isn't recognized by the displaylink docking station.  Ensured all drivers are up to date.  

Only way I get the displaylink to work with the 3020, is if I connect one of the monitors display port connections direct to the display port input of the 3020, and then (as normal) connect the displaylink usb to the 3020. 

But, I'd prefer not to have to switch both cables each time I want to switch between laptop and desktop.

Save me. 

10 Elder

 • 

43.8K Posts

May 18th, 2024 20:32

Does the Inspiron 3020 have an add-in video card or only have onboard Intel Graphics? 

Are you trying to use a USB-C cable from PC to dock for video? The Inspiron 3020 specs for USB ports don't say the USB-C port supports video.  And the video specs only list DP 1.4a and HDMI 1.4b outputs. So that may be the issue here... 

No Events found!

Top