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February 11th, 2018 09:00

Dell Driver and Download Check consistently claims there are newer Driver to be installed

According to the advice being stated in a former support request (see ref. further below), I executed the Dell Driver and Download Check for my Notebook.
This check identified two updates:
- BIOS
- Chipsatz|Intel Management Engine Interface Driver

I downloaded them and executed the updates. Both were successfully installed and also reported in Reliability Report as success.
I executed Dell Driver and Download Check again, and it still claimed that the Intel Management Engine Interface Driver is not up-to-date.
So, I downloaded it again and executed the update. Again successful and also reported in Reliability Report as success.
I executed Dell Driver and Download Check again, and it still claimed that the Intel Management Engine Interface Driver is not up-to-date.
Then, I started the Device Manager and checked for a newer Intel Management Engine Interface Driver update. There was found one that I installed successfully.
Then, I executed Dell Driver and Download Check again, and it still claimed that the Intel Management Engine Interface Driver is not up-to-date. So I downloaded it again from the Dell support, and executed it.
During installation, the installation report stated that I have already installed a newer one, nevertheless, I installed the Driver by Dell again.
I executed Dell Driver and Download Check again, and it still claimed that the Intel Management Engine Interface Driver is not up-to-date.
What could here be wrong?

Thanks and best regards,
Pius


Ref. to fromer Support Request:
During XPS-12 9Q23 shutdown, the message “ResetTocuhPad App is still running” newly and always appears

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