Excel Files Corrupt Following Dell DPE Encryption

Hello,

We had a customer experience of many Dell DPE issues that forced us to crack the entire computer.

The person modified a certain number of Excel file in particular and when restarting his computer was seen with illegible files (Creation like modification of an Excel file) with an impossibility of repairing the documents.

The Dell DPE version was v 8.15.0.18 but even after updating to v 8.16.0.4 this did not solve the problem.

The problem was instantly resolved after decrypting the post.

We currently offer this solution to our customers following the law RGPD but if problems of this type occur we will have to put in standby the time a solution is made.