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2 Intern

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8 Posts

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May 17th, 2024 04:21

Dell Latitude 7390 RAM Upgrade help

Newbie here....my PC has been running a bit sluggish lately and I'm wondering if I could upgrade the RAM on this from 16 GB to 32 GB? how easy would that be, any tutorials on here? Never done it before but want to give it a try.

Laptop has run well for ~3 years now. Basic tasks, outlook, chrome, PPT, word, etc.....no gaming or anything but I've noticed Chrome crashes lately ( I have to open task manager and end chrome) with 60-70+ tabs open across two separate windows with a few other programs running in background simultaneously (e.g. word, outlook, PPT, note pad, slack, Microsoft teams) and I've wondered if a RAM upgrade would do the trick? My only way around this has been restarting PC or chrome and obviously reducing open chrome tabs some. 

Does this PC have 2 slots for RAM or just one? Curious for any intel here. Again, never done a RAM upgrade/replacement but curious for any tips, advice, etc. and what I'd be getting into. Not sure if I'm interesting in taking it to a GeekSquad to upgrade it. Thanks. 

7390 laptop with these specs below:

Current laptop specs:

Screen size:                       14

New/Reloaded OS:          Win10 Pro 64bit

Processor Type:                Intel Core i7-8650U Quad Core

Speed:                                 1.90 GHz

Memory - Unit 1

Memory Type:                  DDR4

               Size:                      16 GB

Memory - Unit 2

Memory Type:                  Empty slot

HD Type:                            SATA/SSD

HD Capacity:                     256 GB

Cosmetic Grade:              A

5 Practitioner

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5.1K Posts

May 17th, 2024 04:36

The Latitude 7390 has only one memory slot and officially support maximum memory of 16 GB.  According to user manual  https://www.dell.com/support/manuals/en-us/latitude-13-7390-laptop/latitude_7390-om/memory-specifications?guid=guid-7e544f69-3861-412b-a330-75a2a71d7b2c&lang=en-us


Crucial also listed max RAM is 16 GB  https://www.crucial.com/compatible-upgrade-for/dell/latitude-7390


However, there are several users have validated their system with 32 GB of memory.  See this discussion  https://www.dell.com/community/en/conversations/latitude/latitude-7390-max-memory/647f85fdf4ccf8a8de4eb035


Usually, 16 GB of memory would be sufficient for daily usage.  If you have the needs for upgrade, you can attempt with the upgrade and replacing the current 16 GB stick with a 32 GB stick.  The process is very simple, just follow this instructions  https://www.dell.com/support/manuals/en-us/latitude-13-7390-laptop/latitude_7390-om/removing-memory-module?guid=guid-ca4211c9-95fa-40fb-90f4-05dd790f2a7f&lang=en-us



2 Intern

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8 Posts

17-05-2024 14:14 PM

@Chino de Oro​ Thanks for all the helpful info!!

I want to try validating my system with 32 GB memory in the one slot available. I read that thread and bought this 32 GB patriot memory: https://www.amazon.com/gp/product/B087WXRH88/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1

Do you have any experience installing that onto the 7390? 

Am I correct in interpreting that once I do this install the PC will automatically take the RAM and install it upon boot up? Where would I go to check after start up if the 32 GB is properly being recognized by the system?

5 Practitioner

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5.1K Posts

May 17th, 2024 20:50

That is correct, it's plug and play component.  Follow the linked manual for the process.

In general, remove power, remove battery, press and hold power button for 15 seconds to dissipate residual power.  Open up the cover, gently pull apart the metal tabs and the memory module will just pop out.  Installing the new module at the same elevated angle, then gently press down until both metal tabs clicked in place.  Put everything back to its places and you are good to go.

At boot, you will receive a message that the memory has changed.  The rest is just testing the performance to see if any improvement.

2 Intern

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8 Posts

18-05-2024 23:53 PM

@Chino de Oro​ Thanks for this. Good to know about plug and play components. Do you have any how-to videos you recommend to watch to install the RAM on this Dell Latitude 7390?

2 Intern

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8 Posts

19-05-2024 00:15 AM

@Chino de Oro​ Also, if I do this RAM upgrade it will not wipe anything on my PC or hard drive? Plug and play where it recognizes the RAM upgrade but I'm not at any risk of loving anything or files?

Probably a dumb question but wanted to verify!

5 Practitioner

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5.1K Posts

May 19th, 2024 01:09

Not sure why you don't follow the link for instructions.  Anyway, video for SSD and RAM upgrade for 7390  https://www.youtube.com/watch?v=hNaqNLZk8bc

I think you tried to say "risk of losing", RAM upgrade should not interfere with files in storage drive.  Any data that is important to you should be backup externally.

2 Intern

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8 Posts

20-05-2024 04:56 AM

@Chino de Oro​ Yes thank you for correcting my typo. 

This video was a great tutorial and I did the RAM upgrade, no problem. I see it recognizing the 32 GB of RAM too. I bought the 32 GB (Patriot PSD432G32002S) from amazon and installed this: https://www.amazon.com/gp/product/B087WXRH88/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1

My PC is showing this attached showing the 32 GB recognizable. 

Will my  system recognize and downgrade this 32 GB RAM to 2400 MHz on the fly? 

The 32 GB RAM installed is 3200 MHz 32 GB patriot RAM. Wondering what the system is recognizing for MHz and where I can test that?


2 Intern

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8 Posts

May 20th, 2024 04:58

5 Practitioner

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5.1K Posts

May 20th, 2024 05:56

Glad to hear that the upgrade worked for you.
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