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May 6th, 2024 18:11

Macbook M2

The usb-c connection used to work, but for some reason it just stopped working, and a message no signal appeared. I tried changing cable, did not work. I tried changing port, did not work.

When I connect the MacBook with a HDMI cable, it works. I also tried with a PC laptop(using usb-c cable), and everything works. Any clue on what could be the problem ?  

PS I did plug the cable the right way. 

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May 6th, 2024 18:14

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.

Before our users can assist, what monitor model?

Since the monitor USB-C connection works on Windows OS laptop, that points to a change on the MacBook side.

Just prior to the issue, did you update the macOS? If yes, from what version to what version?

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