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S2721HGF, goes to standby mode and won't turn on
I've disconnected and reconnected the cables multiple times. I've downloaded the latest driver. I have a ThinkPad 6 running Windows 11. I've tried everything I've read about online. I can't get the monitor to recognize the PC. I bought it a week ago. Ugh. Please help.
Chino de Oro
5 Practitioner
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5.1K Posts
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April 21st, 2024 05:20
Connecting a monitor to a PC or laptop is a simple, straight forward process. Common issue would be using the wrong adapter for cable connections. If you used an HDMI cable and the monitor received no signals, consider to contact seller for return.
DELL-Chris M
Community Manager
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April 21st, 2024 13:40
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the S2721HGF private Service Tag with them.
The S2721HGF has the following video IN ports = HDMI1/HDMI2/DP
What video OUT ports are the ThinkPad 6?
Does the ThinkPad 6 have a FN + External Monitor key function?
Did you enter the S2721HGF Menu- Input Source (page 38) and select the video IN port you are connecting to on the ThinkPad 6?
(edited)