Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

31 Posts

1363

November 11th, 2021 16:00

Bluetooth driver not signed.

Windows is returning an error for my Bluetooth driver

Capture.JPG

To keep the story brief:

1) I downloaded 'Qualcomm-QCA61x4A-QCA9377-Wi-Fi-and-Bluetooth-Driver_V5JJK_WIN_12.0.0.1118_A45_04' direct from the Dell site. 

2) I used Windows Advanced Boot to switch off driver signature enforcement. (how to: https://www.thewindowsclub.com/disable-driver-signature-enforcement-windows)

3) I totally uninstalled the old driver and ran the above driver update.

All looked good until the system restarted and the same driver errors shows.

 

Device manager shows the installed driver version is 10.0.0.916

Capture2.JPG 

Does anyone know how to fix the issue preferably without permanently crippling driver signature testing?  is 

Device is a Dell Inspiron 5379

 

1 Rookie

 • 

31 Posts

November 28th, 2021 22:00

I updated Windows to 21H1 today then checked the driver. Still failing. I tried updating to the latest driver from Dell. Still failed. I uninstalled Dell's phone App from both phone and PC. That seems to have done the trick.  Device Manager now indicated Qualcomm Bluetooth is working. That enabled me to uninstall Samsung Bluetooth Drivers and Sony Bluetooth drivers. So far, all seems OK.

No Events found!

Top