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October 25th, 2021 20:00

Latitude 7410, internet speed capped at 10 Mbps?

Hi there,

I need some help here. My laptop Latitude 7410 has a problem with internet speed is limited to 10 Mpbs both Wifi and ethernet. 

Maximum download and update of internet speed is 1000 Mbps and 500 Mbps for download and upload. I cannot find SmartByte program installed in this laptop.

I also run for Dell driver upgrade and also Window update and problem still persisted. 

Please recommend me how should I fix this. 

Thank you.

 Best Regard,

Preutti P.

 

Community Manager

 • 

54.4K Posts

December 8th, 2021 13:00

From the DELL-Cares notes, the user disabled "Network" from the Dell Optimizer application.

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Moderator

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25.2K Posts

October 25th, 2021 20:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

3 Posts

October 25th, 2021 20:00

Than you for your quick respond. I got PM from support team already. Hope they can help. Thanks again.

3 Posts

October 31st, 2021 00:00

Hi I got solution already thanks for Dell’s support team for guidance.

1 Message

November 19th, 2021 08:00

So what is the solution I have the same issue on an older Latitude that is well outside warranty

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