3 Posts
0
3529
Vostro and Windows 11 bluetooth issues
Hi all,
I updated my Vostro 5590 to Windows 11 just over a week ago (at time of writing this) and everything seems fine apart from my Bluetooth adaptor, which keeps cutting out. That both my bluetooth mouse (Logitech MX Master 3) and keyboard (a cheap Jelly Comb model) keeps cutting out is driving me nuts. I've tried all of the usual checks (troubleshooting; uninstalling and installing the Intel bluetooth driver) but all to no avail. Currently I have Driver version 22.70.0.3 installed. This seems to be a recurring problem but I was wondering if anyone else is experiencing it?
Thanks in advance!
Luxer
1 Message
0
November 29th, 2021 23:00
I had the same problem too. Everything is alright now.
Before you can upload an older driver, you must turn off automatic updating of drivers in Windows.
To stop Windows from doing automatic driver updates, navigate to Control Panel > System & Security > System > Advanced System Settings > Hardware > Device Installation Settings. Then choose "No (your device might not work as expected)."
daddydoos
3 Posts
0
November 26th, 2021 07:00
So just responding to my own issue, I wound back to an earlier version of the driver (21.110.0.3) and that worked just fine. However, automatic updates has just reinstalled the latest version and broken it again.
I'm still wondering if this is an issue that only I'm experiencing?
daddydoos
3 Posts
0
November 30th, 2021 00:00
Thanks for your message and I'm glad it's not just me. My solution to preventing driver updates was to update the Windows Update Group Policy. Instructions on how to do so are generally available if you search for "how to disable automatic driver updates", although it seems the Windows Registry structure has changed slightly between Win10 and Win11. I like your solution as it's a lot more straightforward (will definitely accept it). I'm also using WuMgr to check for updates, which seems to work okay on Win11 so far.