I contacted DELL support and they said the same thing pretty much as jctravers said in one of these forums a couple of years ago.  They said to contact our provider and I did this morning.  The lady was very good and checked through my system with me in realtime.  Everything seems to be working as it should and she told me to call DELL again and maybe someone else can help me.  I just know they will want to charge me a bundle of money for that.....  I have good security on my computer but am wondering if I have some malware or virus.  How can I check for that?  Help please....  :)

s32144,

Try looking at these locations to see if your Connection is enabled

How to repair a connection

Rick

s32144,

Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.

Rick

s32144,

Save the document, then put it on a flash drive(or burn to a cd/dvd) and take it to a working computer. You may also want to run an ipconfig /all log, to.

Rick

I hope you don't think I am stupid; however, I have to ask this question.  If I run system information on the affected computer then how do I post it?  

Well, I figured it out.  I check Webroot and this is what I found (and it worked):  "In some cases, Internet access is lost if a program called Svchost.exe is set to Block in the Firewall applications list. Changing this mode to Allow restores Internet access, in this situation. Follow the instructions below to change the setting for the Svchost.exe entry in the Firewall, if it is listed there and set to Block."  It was set to block and it instructed me to Allow it and whala once I rebooted I had internet service.  I guess my next question is:  What caused it to block since I was in the middle of something on the internet when it stopped working.  Computers......  Thanks for your help though.  I appreciate you trying to get me through this.  

s32144,

Glad you got it working! :emotion-21: Thanks for posting back. Wonder why Webroot blocked the connection?

Take care,

Rick

I just purchased a xps 14Z. At home my wired and wireless work fine. I am traveling and in the plane and at the admiral club I can connect to the routers but cannot get to the internet. I plugged in my wireless AT&T card and can get to the internet. What is wrong with my wireless card?

korlofski,

Try reading...

Power Save Polling (PSP) causes connection issues with some access points

Rick

i have a dell latitude d410 32 bit running windows 7. i was having the same problem with my internet connection. All the computers in the house were conecting except my dell laptop . It worked fine for months until suddenly no internet access even though i had connection to the router. After hours of trying everything.. i just uninstalled my zone alarm firewall program and bam internet access. Whew.. i was worried for a minute. Well good luck with anybody else who needs help.  

Will this same solution work for a DellLattitude D505?

kurushektra,

Did you setup your wireless router? Try using these Recommended Wireless Router Settings I use channel 11. I would make a new SSID to make connecting easier.

Can you run an ipconfig /all log and post it back here?

Rick

Hi,

Laptop : Dell Inspiron.

My laptop is unable to access internet, but i am able to see the signl strength is good.

In IPv4 protocol ---Access type = No Internet

How can i change it the access type to = Internet.

Possible solutions i tried--

1.i have disabled Mcafee Servcie.

2. Enabled only Windows Firewall.Enabled all the outgoing traffic.

3.Used Fn + F2 key

Its not working and now in Europe ---Dell Waranty is not valid.

Please help me.

Thanks in advance.

I can not get online with my New Dell Laptop Windows 7 Home Premium INSPIRON_5720 64-bit OS

I am on my HP now since I am unable to get online with the Dell.