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Help PowerEdge T320 iDRAC update failure
when updating iDRAC to iDRAC-with-Lifecycle-Controller_Firmware_0GHF4_LN_2.65.65.65_A00.bin
She stopped responding and won't come back. I've already tried resetting it, it's not returning the server after some time, it turns on but it doesn't detect the idrac but it helps because the update was low on the dell website.
It was trying to update the idrac because it was not downloading the update via it as it did not have https.
Collecting inventory...
...Failed to start instsvcdrv.service: Unit instsvcdrv.service not found.
.sh: 1: ./disneyinstall.sh: not found
.
Running validation...
This Update Package is not compatible with your system configuration.
DELL-Erman O
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May 15th, 2024 07:54
Hello again,
I was trying to answer your other post here https://dell.to/3V0TgEQ
You can try to update via with firmimg.db7 file after extracting the .exe file. Sometimes iDRAC files do not run properly on the iDRAC GUI. In such cases, as a workaround option is to download the file iDRAC and extract it. Once you extract you will get firmimg.d7 file and that file can be used in iDRAC GUI for update.
Or you can do update via LifeCycle Control
Start Lifecycle Controller by pressing <F10> at system start.
In the left pane, click Firmware Update.
In the right pane, click Launch Firmware Update.
Select any one of these update repositories: Network Share (CIFS, NFS, or HTTP), or FTP Server, Local Drive (CD, DVD, or USB), and click Next. The Enter Access Details page is displayed.
Warning: For using USB as a source, the device has to be formatted as FAT32 to be recognized by the LifeCycle Controller.
Note: To utilize the online Dell catalog for 12G and later (first Update your iDRAC to the latest version)
For HTTPS, select Network Share -> HTTPS and enter https://dell.to/3WGH6lC in the Share Name/Address field. Then enter catalog in the File Path or Update package path to download the latest update catalog.
For FTP Server, the address is https://dell.to/3V0QAqR. There is no need to enter any credentials. You can verify the connection by clicking Test Network Connection. If the domain name is provided, then the server IP address and the domain name are displayed. If proxy IP is provided, then the proxy IP along with the server IP is displayed. FTP may not work, please see SLN316878 Lifecycle Controller platform updates failing from Dell's online repositories for additional information.
Type or select the appropriate data.
Click Next. The Select Updates page is displayed with the catalog file, catalog version, and component names for which the updates are available.
Select the components that require an update, and then click Apply. The update process is initiated, and the firmware update is completed. After a restart, the system is ready to use.
Let's try at first you can try some steps. Power Drain and Power Cycle
Try restarting the server by turning it off and on again. This may help reset iDRAC and resolve temporary issues.
1. Shut down the server.
2. Disconnect the server from all power cords and network cables.
3. Press and hold the power button continuously for at least ten seconds.
4. Reconnect the power cables and network cables to the system.
5. Wait approximately 2 minutes before turning on the server for the iDRAC to update.
6. Turn on the system.
And lastly you can do NVRAM CLR https://dell.to/3yhvviN
Hope that helps!
DELL-Erman O
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May 15th, 2024 10:56
Good morning, then skip this step, check other steps. Power drain and NVRAM_CLR. But also something came to my mind, you can try to iDRAc recoveryç PowerEdge: iDRAC Recovery Procedure with firmimg.d7 | Dell US
if none of the troubleshooting steps work then you should consider a hardware problem.
lucasperegrino
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May 15th, 2024 22:35
https://www.youtube.com/watch?v=eDZuS2PZh4I
DELL-Joey C
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May 16th, 2024 08:13
@DELL-Joey C
<Private data removed from public view DELL-Admin>
(edited)
lucasperegrino
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May 16th, 2024 13:59
DELL-Erman O
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May 16th, 2024 14:07
No, the firmware on the site is correct, this is not a problem by installing the wrong firmware, it does not allow installation anyway. Hmm I reviewed your previous posts sorry to hear that. Your previous question "how do I know if it recognized it or not?" Okay there is an article about iDRAC Connectivity Troubleshooting iDRAC Connectivity Troubleshooting | Dell US
and this is the video How To Troubleshoot Connectivity Problems With The iDRAC - YouTube