Unsolved
1 Rookie
•
6 Posts
0
176
May 13th, 2024 21:09
Unable to access BIOS
I recently purchased a poweredge t610 second hand, and it's currently loaded with Ubuntu 22.04 LTS Server, and I have not been able to access bios. On startup the dell splash screen is not appearing and I'm not getting any bios prompt, trying to click f11 while it is booting just prevents it from booting into the OS, until I hit enter. I'm not sure if I'm doing something wrong trying to access BIOS, but I've been trying everything I can think of without much success. I am trying to access BIOS, so that I can get the process of installing Proxmox started.
No Events found!
DELL-Joey C
Moderator
Moderator
•
3.8K Posts
0
May 14th, 2024 08:50
Hi,
To access PowerEdge BIOS, it is F2. Can you check if you are able to access to the BIOS by pressing F2 multiple times?
Taotao10
1 Rookie
1 Rookie
•
6 Posts
0
May 24th, 2024 22:01
@DELL-Young E I've given f2, f9, f10, f11, f12, del, esc, and enter a try, and nothing apart from esc and enter do anything. Clicking esc brings me to GNU Grub, and enter will go into the OS.
DELL-Young E
Moderator
Moderator
•
5K Posts
0
May 27th, 2024 06:58
Hello,
I'd try this:
https://dell.to/3VgFspX
2. Clearing the BIOS using the motherboard Jumper (Desktop/Servers only)
Taotao10
1 Rookie
1 Rookie
•
6 Posts
0
June 1st, 2024 18:25
@DELL-Young E Apologies for the late response but I've given the Jumper a try as well, following a couple guides I've found to do so, and that has not resolved the issue. I was looking into removing the CMOS to reset that as well but due to its location in the server I imagine its going to be an undertaking lol. Thanks!
DELL-Young E
Moderator
Moderator
•
5K Posts
0
June 3rd, 2024 01:53
Hello, I'm afraid it is very possible that your mainboard is broken.
Contacting tech support may help confirm: https://dell.to/3V9HlDC
Respectfully,
Taotao10
1 Rookie
1 Rookie
•
6 Posts
0
June 3rd, 2024 18:12
@DELL-Young E Is there a way to test if this is the case without contacting support? They are wanting to charge me about $1000 to just talk to someone as the server is out of warranty.
DELL-Charles R
Moderator
Moderator
•
4.4K Posts
0
June 3rd, 2024 18:51
Hello,
Try this method to Clear NVRAM - there is a map under the lid to show the jumper location.
Shut down,
Set jumper to the Clear position,
Power on and Post up to the jumper error,
Shut down and return jumper to original location.
Power on and check if <F2 > will enter BIOS.
You may need to reconfigure custom BIOS settings such as Boot Mode: BIOS or UEFI and other custom settings.
Check results
Have you tried other basic keyboards, non-multimedia keyboard, and using the front and rear USB port with the keyboard?
aisac
1 Rookie
1 Rookie
•
1 Message
0
June 2nd, 2025 11:02
@DELL-Charles R or any other moderator, could you please tell us if there's another way, apart from all the ones suggested on this conversation, to access our BIOS?
I've tried all of them but I can't make it and I've got the same problem as @Taotao10 after putting a new CMOS battery on my Inspiron 5680. I just can access Recovery by Ctrl+Esc, but when I click on Recover BIOS and, in another process, Reset BIOS Settings to Default, the system responds correctly with all the steps just until it boots for the last time in order to leave the CPU in the same itial status from where I can't continue, that is: 5 blinking orange leds and a black screen.
This isn't understandable because that led's code precisely means that the CMOS battery needs to be changed, and the one I've put on is brand new!
Please, help us considering that all the tips given on above posts by moderators and carried out well by me aren't effective.
DELL-Erman O
Moderator
Moderator
•
2.8K Posts
0
June 2nd, 2025 12:17
Hi,
This is not the correct category for the inspiron model. This is the section about enterprise model products. I recommend you to open a new topic in the correct category section. https://www.dell.com/community/en/topics/inspiron-desktops
(edited)