MD3200i controller went offline

One of my controllers went offline with the message:

Event Message: Alternate RAID controller held in reset Event Priority: Critical Component Type: RAID Controller Module Component Location: Enclosure 0, Slot 0

When I connect the serial port to PuTTY, this is what happens when booting:

-=<###>=-
Instantiating /ram as rawFs,  device = 0x1
Formatting /ram for DOSFS
Instantiating /ram as rawFs, device = 0x1
Formatting...Retrieved old volume params with %38 confidence:
Volume Parameters: FAT type: FAT32, sectors per cluster 0
  0 FAT copies, 0 clusters, 0 sectors per FAT
  Sectors reserved 0, hidden 0, FAT sectors 0
  Root dir entries 0, sysId (null)  , serial number 10000
  Label:"           " ...
Disk with 1024 sectors of 512 bytes will be formatted with:
Volume Parameters: FAT type: FAT12, sectors per cluster 1
  2 FAT copies, 1010 clusters, 3 sectors per FAT
  Sectors reserved 1, hidden 0, FAT sectors 6
  Root dir entries 112, sysId VXDOS12 , serial number 10000
  Label:"           " ...
Instantiating /ram as rawFs,  device = 0x1
OK.

RTC Error:  Real-time clock device is not working

Adding 13891 symbols for standalone.
        Length: 0x13c Bytes
        Version ver03.0A

Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
     01 Data lines                                                  Passed
     02 Address lines                                               Passed
3300 NVSRAM
     01 Data lines                                                  Passed
4410 Ethernet 82574 1
     01 Register read                                               Passed
     02 Register address lines                                      Passed
6D40 Bobcat
     02 Flash Test                                                  Passed
3700 PLB SRAM
     01 Data lines                                                  Passed
     02 Address lines                                               Passed
7000 SE iSCSI BE2 1
     01 Register Read Test                                          Passed
     02 Register Address Lines Test                                 Passed
     03 Register Data Lines Test                                    Passed
3900 Real-Time Clock
     01 RT Clock Tick                                               Passed
Diagnostic Manager exited normally.

Current date: 02/02/24  time: 02:51:00

Send <BREAK> for Service Interface or baud rate change
02/02/24-15:21:18 (tRAID): NOTE:  Set Powerup State
02/02/24-15:21:18 (tRAID): SOD Sequence is Normal, 0 on controller A
02/02/24-15:21:19 (tRAID): NOTE:  Turning on tray summary fault LED
02/02/24-15:21:19 (tRAID): NOTE:  Installed Protocols: <MTPs: INIC SAS USB > <ITPs: RDMA ISER IPOIB > <STPs: FCP RmtDMA iSCSI SAS >
02/02/24-15:21:19 (tRAID): NOTE:  Required  Protocols: <MTPs: INIC SAS > <ITPs: UNK > <STPs: iSCSI SAS >
02/02/24-15:21:19 (tRAID): NOTE:  loading flash file: iSCSI

From looking at the other posts, this boot sequence doesn't appear to have gotten far.  I had seen another post suggesting to install the latest firmware, but since I can't even connect to it from PowerVault Storage Manager, I think the controller just needs to be replaced?

The other running controller appears to be running firmware 07.84.53.60.

Thanks... Mike