Start a Conversation

Unsolved

D

1 Rookie

 • 

6 Posts

33

December 19th, 2023 07:23

MD3200i RAID/Array Recovery with replacement hardware

Hi 

I have both controllers that failed to boot. Both controller does not respond to serial connector.

I have another MD3200i and transfer one of controllers to the faulty MD3200i. Please guide me how to recover the data from the faulty one. 

Thanks 

David

Moderator

 • 

3.4K Posts

December 19th, 2023 15:52

Hello David,

if both controller failed i dont' see a way to restore the LUN and raid configuration again.

What you can do is to recreate the same raid configuration of the same hard drive, but it is an extreme action.

Do you have a backup of data?

I suggest you to open a ticket from our technical support for this.

 

1 Rookie

 • 

6 Posts

December 20th, 2023 03:10

@DELL-Marco B​ 

Hi .. I only have the config file but not the backup. The faulty md3200i is almost 10yrs old. 

Thanks 

Moderator

 • 

3.1K Posts

December 20th, 2023 06:02

Hi,

 

I don't think you can restore from the configuration file. Having 2 failed controllers usually lead to data lost. 

 

I'm unsure if this works, but inside the controller has a SD card, near the controller battery. You will need to open the controller cover and locate the SD card. Try moving the SD card to the backup controller that you have. 

1 Rookie

 • 

6 Posts

December 21st, 2023 06:03

@DELL-Joey C​ 

Hi ... I have tried to swap the sd card between the faulty one to a good one.

Unfortunately, I still could not recover the data. 

Thanks

No Events found!

Top