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May 18th, 2024 16:08

GPU upgrade would void warranty ?

Good day,

I'm thinking of upgrading the GPU on the Dell Precision T5820 from a4000 to a5000.

Problem is that I am not sure if doing so would void the warranty. I already bought the GPU and the matching GPU Bracket to mounting.

Also in some discussion I read that Dell required to provide a system with Original components when claiming warranty. In case the old GPU would not be available anymore, would this void the warranty the Workstation would be sent to dell without the previous GPU?

Is anyone familiar with this topic and could provide some insight?

Best

5 Practitioner

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5.1K Posts

May 18th, 2024 18:46

By upgrading the graphics card, you are not voiding the system warranty.  But, if any damage occurs from the process, the repair will not be covered by warranty.  Therefore, just be careful and taking precaution, use the service manual if you must.

In general, when you require service from Dell support, they want to service and diagnose on a system with original components, software, and OS. 

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5 Posts

19-05-2024 09:57 AM

@Chino de Oro​ thanks for reply :) What would happen if old components are not available anymore ? Would they charge some sort of a fee ?

5 Practitioner

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5.1K Posts

19-05-2024 22:17 PM

@bibo42​ It will depend on circumstances if the issue is related to the third party component.  We can elaborate on what if all day but only Dell warranty support will decide what can be done.  Point is, replacing the graphics card will not void the system warranty.

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39 Posts

May 19th, 2024 16:15

Upgrading your hardware will not void your warranty, but unless you buy the upgrade hardware from Dell, you may not get Dell warranty on your new graphics card. Also, if you have problems with your system, Dell may ask you to put back your original graphics card to test your system in original configuration. So I advise you to not sell your old graphics card but keep it for in case you need to put it back for testing.

6 Professor

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7.6K Posts

May 19th, 2024 23:30

Make sure PSU at least has 1x8-pin connection for the a5000.
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