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April 29th, 2024 07:56

Dell Precision 5480 Ubuntu 24.04 Webcam not working

Hi all, 

this is a well known problem for all Dell PC mounting a specific Intel webcam -- the webcam is not recognised by the system and hence does not work. At all. In no softwaere etc; and of cours,e the kernel does not "see" it. 

There are different solutions floating around, that turn around this one: 

https://www.dell.com/support/kbdoc/en-us/000203830/webcam-is-not-detected-on-xps-13-plus-9320-laptops-running-ubuntu-22-04

and this one: 

sudo add-apt-repository ppa:oem-solutions-group/intel-ipu6sudo apt install linux-modules-ipu6-generic-hwe-22.04 linux-modules-ivsc-generic-hwe-22.04sudo apt install libcamhal-ipu6ep0sudo reboot 

Now, the problem is that the second one (that used to do the trick on my old 5470) is not working on my 5480; and that the first one depends on a repository that has not yet be ported to Noble (24.04)

The result is that while the camera worked fine out of the box (with Ubuntu 22.04) after upgrading to 24.04 it does not work any more. 


Is there a way out? Are there news on when the repo from solution (1) will be ported to 24.04? 

Thanks

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May 2nd, 2024 13:13

I I have the same problem with Dell 7440. Extremely irritating!

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May 4th, 2024 20:58

Same problem with Dell XPS 9320.

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May 11th, 2024 00:58

I'm having the exact same problem with my Dell precision 5680.

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54.3K Posts

May 14th, 2024 15:26

Precision 5480 webcam does not work on Ubuntu 24.04. If other systems use the same camera, then they also will not function on Ubuntu 24.04. Ubuntu 24.04 does not support the MIPI (Mobile Industry Processor Interface) webcam.

Ubuntu 24.04 is not present on any of these system Drivers & Download pages. Dell only tested the operating systems shown on those specific Drivers & Downloads pages.

Precision 5480 Drivers & Downloads page only shows Ubuntu 22.04 LTS.

Precision 5680 Drivers & Downloads page only shows Ubuntu 22.04 LTS.

XPS 13 9320 Drivers & Downloads page only shows Ubuntu 20.04 LTS and Ubuntu 22.04 LTS.

Latitude 7440 Drivers & Downloads page only shows Ubuntu 22.04 LTS.

(edited)

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15-05-2024 08:18 AM

@DELL-Chris M

Dell should consider providing a fix for this issue. It's absurd that there are no drivers for a laptop intended for professionals. Many Dell users have raised this problem in various online forums.

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17-05-2024 17:32 PM

@DELL-Chris M​ 

XPS 9320 was the first and also the last Dell I will ever buy.
Ultrabook for 2.5 thousand dollars and you can't even upgrade your drivers.

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