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May 19th, 2024 22:43

Precision 7530 Lsptop - reported PCI Express / PCI Status hardware faults

Hello to all 

I've got a really annoying glitch with my Precision 7530. I've got three "other devices" showing in the Device Manager: 

PCI Device - PCI Slot 9 (PCI bus 110, device 0, function 0)
Other Device - on Microsoft ACPI-Compliant system
Other Device - on PCI Express Root Complex

I have completed the Dell website system scan test here: 

Support for Precision 7530 | Diagnostics | Dell UK

It reports that I have two system hardware test fails: 

PCI Device             Category: PCI Express

PCIeStatus             Category: PCI Status

I have completed the driver checks on the Dell website, and the scan claims that I have all of the latest drivers. 

I have also completed the driver scan from the Dell Command app. It also reports that I have all of the latest updates and drivers, and simply reports that the system is "Up To Date". 

I've just reset the laptop to fresh and it's running Win 11 Pro (64 bit) - it doesn't seem to be affecting the system from running, but clearly something is wrong. Can anyone point me in the right direction of what these reported hardware faults actually are and how to resolve them?

Many thanks indeed for any responses 

5 Practitioner

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5.1K Posts

May 20th, 2024 03:54

Download and install this driver.  Reboot machine then download and install this driver.

Let me know if it fixes the driver issue.

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June 1st, 2024 19:54

@Chino de Oro​ 

Many thanks for your reply. For some reason, the forum didn't notify me about it and I've only just noticed it. 

As it happens, I've just been downloading and installing every single driver from the Dell website to see if it cured any of the device issues. This included the driver that you've specifically highlighted. 

Upon reboot, two of the three device issues seem to now be cured and I now have only one remaining. It may well have been the driver that you highlighted that achieved this. 

The remaining device that is still showing as an unknown device in DM, is: 

PCI Device - PCI Slot 9 (PCI bus 110, device 0, function 0)

(This is showing as PCI Device Properties - rather than an 'unknown device' in DM)

Do you happen to know what this device is, and which driver/s cure it? I've downloaded and installed absolutely everything, all of the critical, optional, auto-installed drivers - all of them.. 

To respond to your post specifically, I have downloaded the first driver, then rebooted, and then downloaded and installed the second driver, and it hasn't solved the issue with the remaining device issue that I've described in the paragraphs above. 

(edited)

5 Practitioner

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5.1K Posts

June 2nd, 2024 00:38

I am going to guess another driver here, download and install this driver.

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