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Hi Guys, Any help / guidance on how to upgrade vW 8.5 to another version..? regards,

As we move toward ESRS VE on an appliance and Policy Manager on a cloud server there are notes to self. I was not a part of setting up the Version 2 and have only used PM as a user. Pretty blind to the ESRS setup as EMC managed. So with EMC turning over ESRS configurations to the client there are

Hi All I've a customer (public university) with two enviroments, one with vWs 8.6.1 (Production) and a Demo Lab to tests vWs 8.6.2, both using VMware vSphere 6.0 U2. I have a very limited knowledge in Linux. - From DEMO lab: Now, we trying to install a Linux VDI with: CentOS 6.8 Clean Desktop

Hi Guys I'm having a issue after deploy the new ESRS VE 3.06.00.06 I followed all the steps for configuration and installation, worked fine All the network EMC addres passed in "Network Connectivity testing to EMC" In The Service Status, the esrshttpdlistener is the only that is

Dear all Since a few weeks or months we occasionally have some problems with the heartbeat between our hyper-v servers and the connection broker. The problem happens occasionally on several  or one hyper-v servers. And the effect is that sometimes we are loosing the heartbeat between CB an Hyp

Hello, I had recently install the esrs virtual appliance on our infrastructure. i have a question for the way that i will add our VNX 5100. The VNX has two SP's with one IP each. When i'm going to add it next to serial number i have some choice's and i don't know was i have to choose. The choi

Hi All, I have a question about the Color-coding of the different Policies in the Policymanager. Some are "pale yellow", some are Gray, some are "light gray" and some are "light brown". I can not find any reference to what each of these colors mean. Regards, Dan

hello i m wiritng to you becasue a customer asked about the eosl for esrs gateway 2.28 .. anyone does know when is scheduled for this version ? this  becasue he is waitng to migrate to the new virtual edition but for security internal policy reason he doesn't know when . thanks regards

hi, I've vWorkspace 8.5 but I'm not longer on maintenance. Can I download hotfixes for my licensed product? Thanks.

Hi I am trying t upgrade an ESRS gateway from 3.10 to 3.14. Let me know if the steps are correct Log in to the ESRS GUI console version 3.10 Click on the update tab Click on the download button to download 3.14 version After this does the installation happens automatically, Is th

Has anyone found a way to get information on failed login attempts where people are entering the wrong username/password? We are using the secure gateway and I have the reporting database enabled. I have looked through the reporting database but can't find anything recording failed login attempts.

Hey Guys, Please, i need some help regarding the last version of software. Anything in the manuals and starting to be impacient. Deploy at least a couple of times and having the error attached. I have the password of root because i am able to login via console. So what could happen here? Any id

Hi all, I'm trying to replace the web ssl certificate on our ESRS instance. I don't see that information listed in the manual.  Anyone know where I can find the instructions to do this? Thanks!

Hello I have a fresh install Windows server 2012 R2 with all updates and vWorkspace 8.6.309. I have added the hyper-v host and the CB (same server) and when I try to initialize the host I get the following error: Remote computer returned error processing message. The system cannot find the file s

Hi our current setup is the following version: vWorkspace Version 7.5.304.547 on Windows 2008R2 Standard. When a new user logs into the brokers via the HTTP link, they see the web portal with the logon textboxes, however when they input their credentials they are given the following error: erro

We have just upgraded to v8.6.1 of vWorkspace server. When we used v8.0.1, we had windows connectors 8.0.1 that would automatically search for "vworkspace.somedomain/config.xml" and autoconfigure clients VDI settings. I've upgraded the client to v8.6.309.4062 and this time I'm just presented to ente

We have installed emc_solutions_integration_service_v69_x86_64_OVF10.ova recently and getting below error while trying to launch the web UI. Please suggest how to fix this issue

Hi, I've been battling with IE11 and getting it to work properly with Folder Redirection etc etc. From my research, I think the major issue is it stores a bunch of things in: AppData\Roaming\Microsoft\Credentials AppData\Roaming\Microsoft\Crypto AppData\Roaming\Microsoft\Protect If you ha

Hi, yesterday i upgraded a few of my ESXi hosts to VMware-VMvisor-Installer-6.0.0.update02-3620759.x86_64-Dell_Customized-A01.iso  But after the reboot everything works fine except the SSH daemon. I can't connect via SSH to the host anymore. In the settings everything looks alright, ssh daem

I have a new Win7 client that installed App Portal, when double clicking on icon the app does not launch. Looking in taskmanager shows that pnap32.exe is running.  Can't figure it out.  Any thoughts?