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Hello, I have a customer who's R630 is not successfully booting. We were getting Error UEFI0116. With Error UEFI0116 we were not able to boot to System Setup through F2. It was giving us only access to the Integrated RAID Controller Configuration Utility which showed; Virtual Disk 0: VDisk1, RAID

Our SCGs are sending a lot of ssh requests against our defined devices. The requests are stopped in our firewall. Why? And how to change it?

Hi, I'm using SCG-PM-5.22.00.18-podman. The SCG was running fine with a CA signed certificate. Now the certificate has been renewed. I uploaded it via the web gui, the gui accepted certificate and key. But after after a restart of the application I'm not able to connect to the web gui on port 5700

Hi, I have issue, I upgraded my ram and hard drive about 3 weeks ago. The server worked normally until yesterday. The situation is that it cannot boot into the operating system and stops at this screen. Can you guide me to fix it? Thanks!

Hi team, Needs some help on Passive FTP to connect storage devices. According to Secure Connect Gateway 5.x Virtual Edition Support Matrix, PowerScale needs Passive FTP (Passive Port Range 21 and 5400 through 5413) for connect SCG. The customer security team has some inquiries during the security

I got a successful response to the request to create an accessToken. I want to make another request for devices and I will add the Authorization header with the accessToken value to this request.Unfortunately, SCG returns me the response "Authorization Header is wrong" with code SAE-080006.What is t

I've tried installing this update multiple times and it always fails with an error. Rebooting doesn't help. Here's the most recent entries of the update log: docker exec -it esrsde-app bash -c 'tail -f /var/log/esrs/esrsupdate.log' 2024-03-13 16:53:51,701 INFO com.emc.esrs.rest.filter.Authentication

Hi All. CLI shows SECURECONNECTGATEWAY SUSE Linux Enterprise Server 12 SP5              5.20.00.10 GUI shows Gateway version 5.18.00.20  Alert, Device and Adapter all versions in GUI as 5.18.00.20 cat /etc/esrs-release SCG_VER

After upgrading vxrail to 8.0.1-21813344 i get the following message. Retrieve remote connector status internal error I cant even connect to SCG. I am running the latest version. 5.20.00.10

Dear Guys, I have multiple servers at my data center like R740 and R350, while checking for updates, some servers shows to update the iDRAC from v6.xx to v7.xx and the strange thing that some other servers NOT showing this update. So, I downloaded iDRAC v7 manually then apply it to the servers. Aft

Hi, I just tried to upgrade my SCG virtual edition from 5.18 to 5.20. I'm using podman. # ./SCG-5.20.00.10.bin --upgradeError: template: info:1:2: executing "info" at <.DockerRootDir>: can't evaluate field DockerRootDir in type *define.Info The script contains the command if command -v docke

Scenario: Windows server 2012r2 ( a new Windows server 2019 standard being built to replace it but the question will be the same), when OMSA and ISM are installed, and the IDRAC has a enterprise license there are 3 network connections showing in the OS. They are LOM1, LOM2 (set to disabled), and the

My Poweredge server does not detect the two 200GB SSDs. They are Dell Enterprise certified SSDs. I am getting the following error: IDRAC Settings CBL0009: Backplane 1 connector A0 is not connected. CBL0009: Backplane 1 connector B0 is not connected. UEFI016: One or more boot drivers reported iss

Hello, regarding the problem with iDRAC6 on the R610 device, I am new to the server, so I am asking for help. I have iDrac configured for my home network (Standard 192.168.0.120), but it does not find the website in the browser, the IP responds to pings, the Bios has been updated to the latest versi

Am considering purchasing an R640 with 10 bays. I would like to have some of the bays support NVME. Is my understanding correct that as long as I purchase an R640 with 10 bays I only need to purchase a few cables to add the NVME option to 4 or 8 of the bays. ( I will not need 10 NVME bays ) Eithe

Hi all So we've had SCG in for a while and we know the root password, however the system looks to be not working and we can't get to the web UI so I've rebooted the SCG - this came back with the screenshot below.   From here I've tried to login to the CLI using root with the password ho

Hello everyone, I would like to generate a csr from Policy Manager 5.x for Secure Connect (OVA) but I can't find how to do it from the documentation. It is just to indicate how to deposit a certificate but not how to generate the csr Thank you in advance for the answers

Hi, I am trying to add a switch to the Secure Connect Gateway, but I get the following error message, can you help us, please?   Thanl you   We could not complete this operation because of a connection issue. SAE-020400

Wanted to see if anyone else has had success upgrading from v5.14 to v5.16, via the console Gui? I've attempted a few times and each time after the upgrade completes to v5.16.00.14, however, I see no connectivity back to the Dell/EMC back end.  While on v5.14 I've got check marks on every con

Running SCG 5.14.00.16.I double checked the settings of the web UI and I see no possibility to rename it, not to mention I couldn't find anything in the official documentation.Any information would be helpful, thank you.