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I purchased my Precision 7730 in November 2019, along with 3 years of "Next Business Day On-Site Service" ProSupport. I registered my issue with Dell Support, a problem with the keyboard and trackpad keys, on Tuesday, 16/08/2022. The technician was supposed to come on Thursday 18/08/2022. No show, a

Hi, Any one can let me know if I buy a new Precision 7770 mobile workstation can use RAID 0 to config 2 SSDs with SED function? The reason is that company policy that all hard disk must have SED. I want Disk 1 and Disk2 can use RAID 0 to increase disk speed for large scale simulation. Another Dis

We have a Precision 7550 that the screen works in the bios and screen tests and when you first reimage windows, but once you restart the laptop after a windows install the screen shows the dell logo on boot up but then goes black and does not boot into windows. If I connect the computer to an extern

Hello, I am trying since couple of days to solve problem that I see in device manager. next to "Mass storage controller" , "Broadcom USH", "PCI Serial Port" I see yellow triangle error icon. I already tried to uninstall, disable etc. in device manager but without success. How to solve this probl

Hi all, I have my Precision 5550 with an Core i7-10875H and a Quadro T2000 since January 2021 and it was performing quite well. Throttling always has been an issue, but in the whole time I'm using it, it only shutdown once because of thermal overheating when rendering a 3D Blender file with CPU and

Hello! This is my very first post here, so please let me know if this is the correct category... I have a Dell WD19TB docking station. Till today everything was fine. After running DellDockFirmwarePackage_WD19_WD22_HD22_Series_01.00.09.exe the station has been upgraded. But after that I cannot run

I have an 8 month old Dell XPS 8940 that has an HDMI and a display port with intel integrated graphics. I have 2 32" 4 K monitors. Can I hook 1 up to the HDMI and 1 up to the DP? If not, how do I get the 500 watt power supply upgrade so I can install a better graphics card? I have a Radeon RX470 4

Hello; This problem has plagued this Dell Precision 7550 laptop for at least one year. I always keep drivers, BIOS, and packages updated monthly, and I even install SupportAssist during these monthly updates to help ensure accuracy of driver selections.  (I then uninstall SupportAssist to pre

I have noticed that SSD in SSD-0 slot (under service door) is heating pretty much (up to 70 deg C) comparing to another SSD in SSD-1 slot. Of course, first one is system disk and second one is storage but still, heating of the first one is pretty annoying. Also, the one in zero slot does not have th

Hello, I'm starting college next fall and will need a new laptop. It's still nearly a year before I'm going to purchase one, so I'm being a bit proactive here. But, I figured I'll get something with a 12th gen Alder lake CPU, since they'll have been out for a little over a year and likely be a mor

Hi All, Well I am finally installing all my new upgraded parts (still searching for a 5000m graphics card & heatsink), however after installing the i7-940XM CPU it will not start. This is the second CPU I have tried with the same result. Has anyone had similar problems when installing this CPU?

So i have a dell precision 7510 laptop and everytime I install windows it just wont boot into windows and when it does it just freezes i've tried booting into safe mode and all that stuff and i just cant solve it. Although for some reason when i awitched the hdd into another computer that computer i

I have a laptop user with one of the high performance PRECISION 5560 laptops. She is using the high performance dock, correct for this laptop. She has a USB headset. The headset works on all other devices, laptops, tablets and PCs, audio in and out. So this is not a headset issue. Here's the issue:

Hello there...After updating my 7740 to latest BIOS 1.20.2 the TB3 port is not working properly. I had a WD19T docking (with 240W power supply) connected, which did not charge the 7740 anymore. Also, no USB stick or connected LAN was working. First thing I thought is that docking is gone to nirvana,

Hello - When I am on a Zoom or Google Meets call my camera adjusts the colors to grey. I have checked with several people to ensure its not just my computer screen and they have given me feedback that while sometimes my camera does display color it is mainly greyish, as if the saturation is turn

Randomly while using my computer the screen will freeze and glitch until I close and open the lid. The computer continues to run normally while the screen is frozen.  I've updated the graphics drivers and run all diagnosed applications but did not find any issues.  I've tried googling the

- Cable - FailList of error codes- Cables - functional tests - D0901 What is this and how do i fix it.

Lately I noticed that under heavy load, my CPU quickly throttles back to 90%, i.e. about 2.35 GHz (i7 - 8850H @2.60 GHz). With a light load, I get 4.10 GHz or more. Even when the Windows "Power Mode" is set to 'Best performance' or the Dell Power Manager "Thermal Management" set to 'Ultra Performan

Is it possible to use two seperate monitors with USB-C power delivery to power my Precision 7550 via the two USB-C ports? I know I can power my laptop from a single monitor at <100 W, but can I use two monitors in parallel to deliver the full power requirement (provided the moitors can deliver e

Hi! Noticed the touchpad raised a little bit up since the end of 2020 way before the warranty expired. I never use touchpad and did not pay attention to the little deform. Recently it raised way up there and checked online and learned it is the battery issue and dangerous. I wonder whether Dell can