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Need help if possible. I had an R4 which i think the PSU has failed. Having upgraded to the R15 i thought i could just add my old drive to get the data off. I can see the folder but it will not let me access it. The only password is for windows but does give me an option to enter it. Is there a way

Have just purchased the R15. But no speakers as did not see any and maybe dumb but i took it as having onboard sound. Set it up and have no sound. Looking at the back you have sockets for speakers. My last one was an R4 and i had Logitek Z506 surround speakers with it. I have added these but the sou

I want to upgrade nd put an NVIDIA - GeForce RTX 4070 12GB GDDR6X Graphics Card - Titanium and blackNVIDIA - GeForce RTX 4070 12GB GDDR6X Graphics Card - Titanium and black video card in. Will it work well, or create a bottle neck? Thank you. Charlie

I got a problem with pixel refresh mode. Seems like a bug in firmware. So if I get the message that I need to do the refresh (every 4h of usage) and press yes, monitor goes into the refresh mode, power button is "breathing" green, and after couple minutes it turns off. All good here. But if I

it is true that many discussion posted already to use third party ATX psu to replace R7 psu as long as the non-Dell psu has two separate 4 pin CPU/EPS connectors, one for the oem board cpu socket, the other for GPU_PWR which is mandatory to make the board POST. this discussion is about the Dell pro

I installed a WD_black M.2 SSD on the motherboard, but it is not recognized. I've never used one before. From what I'm reading on various tech blogs and community sites, it looks like often the advice is to set the BIOS SATA mode to IDE. But the Alienware BIOS (which is UEFI) does not have an "IDE"

Hi All, I am going to add a remote switch for my Aurora r12. The control box of this switch requires to be connected to the 9 pin connector on the motherboard to get power, however, I cannot find it. Service Manual

I am replacing my Alienware Area-51m R2 with Windows 10 with an Aurora R15 with Windows 11 and am interested in the migration software that Dell is selling for about $50.  I am trying to preclude me reinstalling all my programs, games, etc. if at all possible. My question is will this software migra

Hi, I just unboxed my new Aurora and didn't see any video cables of any type provided. Is this typical or did I get short changed? Thank you.

I had the old AWCC (Alienware Command Center) installed on my PC which is still Windows 10. But I noticed that AWCC had been updated recently so I uninstalled my old version and installed the latest version of AWCC. But I notice that there is no thermal control settings available to me? I looked in

Hi, I just set up my AW3423DW monitor. It was quiet and then I started hearing something akin to fan noise coming from somewhere. Does this monitor use a fan for cooling and should it be loud enough to be heard in a quiet room? Thank you.

Hello everyone, I write from Italy and I use Google Translate (sorry for the mistakes...).I would like to buy an Alienware R15, but I have some doubts for you surely trivial experts:- if I want to replace the RAM to increase it which model can I buy to avoid incompatibility?- if the motherboard (whi

Hi, my understanding is that the stock graphics card in my R9 failed. Screen went black a few weeks ago. Computer would boot up but I couldn't see or do a thing.Dell diagnosed it as a failed video card. I didn't want to spend over $300 having Dell replace it with another 1650 that was not very good

I currently have the 2 8gb 3200 MHz ram slots in use that originally came with my R12. Am I able to install Crucial Pro RAM 32GB Kit (2x16GB) DDR4 3200MT/s (Amazon Link) for a total of 48gb of ram to my system? I was getting mixed answers on whether or not I could. Thank you for the support.

Hi, I am contemplating purchasing an Aurora 15 with the top of the line CPU and video card.  I purchased a Dell Inspiron desktop in the past and was not at all impressed or happy with the quality of the chassis, etc, into which the components were installed.  The sheet metal seemed to be of inferior

I currently have an Alienware Aurora R11 with an Intel Core i5-10400F, RTX 2060 SUPER, and 16GB dual channeling DDR4 RAM. I’m looking to purchase the RTX 4060 Ti. However, I was wondering if it's compatible with my PC, specifically is it fits my motherboard and current PSU would be enough? Many t

Was curious if anyone had an idea what manufacturer and model Dell used for the RTX 2060 in the Aurora R8? Was thinking about making a back plate to hide the pcb in the new case I migrated over too.

I've got an Alienware AW2518HF monitor that I've used in my setup for a few years now. Yesterday it experienced an unexpected power loss and upon powering it back on, it went into what I believe to be a BurnIn prevention mode. It continuously cycles colors (red, blue, green, white) and the only menu

I have one of these Alienware Cryo-tech Edition CPU Liquid Cooling systems. I have a question that I never even thought of when buying the computer, do I have to refill the cooling system? I saw that liquid cooling systems need to be refilled about once a year. But I have no idea if this applies to

12900KF, 3090RTX 32GB DD5 This morning I moved my PC to clean around it, now when i switch it on, the GEForce on the Graphics Card lights up, the fans start to spin but 5 seconds later the PC shuts down with no activity at all on the LED lights. I have tried the following. I reseated everythin