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Awaiting my new Dell Inspiron 7000 which, unfortunately, comes with McAfee AV. Been a loyal Norton user for many years, so the first thing to do will be to uninstall McAtee and install Norton. Are there any "gotchas" about uninstalling McAfee, given that it's built into the shipped system? Or is i

I have just purchased a new Inspiron 7548 and opted for the 36 month McAfee subscription, however it is just showing as 30 day trial. What do I have to do? Thanks in anticipation.

I am recently getting popups from McAfee that my computer is at risk and my firewall is off. I have windows 8.1 and when I look at my installed programs, it shows that McAfee has just been installed on 3/8/15.  I have had my computer for a year and installed programs shows that most of the pro

I recently downloaded the free version of malwarebytes and scanned my computer with it. In one of the windows it mentioned "Chameleon" and is giving me the opportunity to download it.  I don't quite understand what "Chameleon" is used for?  Is it to be downloaded only if one cannot downlo

My mothers computer has gotten infected with the Cryptowall virus. She only uses it for email so there are really no important files to worry about.  However, I do want to do a clean-up on it with perhaps a hard drive reformat and then upgrade her anti-virus software.    The computer

Found 2 new updates tonight (Mon, 3-9-15), and I presume they're actually the regular Update Tues updates. March Malicious Software Removal Tool (KB890830) installed and ran ok but MSE Definitions Update (KB2310138) failed to install twice, both times with error code 80200053. I ran the Windows Up

I have a Dell OptiPlex 3020 with Windows 7 Pro and recently changed my internet provider to Comcast cable. With Comcast cable being my internet provider, I am using their own Comcast E-Mail as my E-Mail program.  I am using the regular version of Vipre as my antivirus.  I was wondering if

so a a few days ago, i started to notice UniDeals adds that show up in chrome and firefox. i googled it up, somehow managed to disable it from ever reappearing in firefox, but it still persists in chrome. i did already delete the unideals folder in the x86 files. and the program is not listed in add

Hi, When playing things like youtube videos and music files the audio of what is playing will "spasm". It's the best word I can think of to describe it, for any video file the video freezes for about a second and the sound gets stuck and repeats the sound of that frame continuously. It happens abo

This morning I had a popup indicating it was Dell SupportAssist, with an "Alert" that there was an issue with my PC. I did a quick verification on the WEB that SupportAssist is a legitimate program, and observed it was installed (or possibly updated) 2 days ago, assuming from an automatic Dell Updat

MsMpEng.exe (Microsoft Security Essentials) has suddenly / recently been using a lot of CPU time, to the point that performance is lagging (Win 7 Pro+SP1), especially for IE11. If I open MSE control panel and turn off real time protection, CPU usage drops. I can turn real time protection back on as

Hello, I recently purchased an inspiron 3000. I received a phone call from a guy that said he was from techzone us and worked along with microsoft.  He said they showed my computer had trojans/malware and he could help me fix it.   I have Norton 360, but he said it would not fix the prob

I was running Dell diagnostics online on a remote desktop connection. About a minute after diagnostics started, this filled the whole screen. I immediately shut the machine down, and restarted. Everything looked normal, and I am running an in depth virus scan right now. I did a reverse google i

After trying the 30 days free McAfee antivirus that comes with New Dell Venue 11 pro, is it possible to change and buy a different antivirus?

I have received 3 phishing calls from an offshore organization pretending to be Dell Customer Suppor and trying to con me to give them access to my computer. Monday, a person called me from the number 499-492-6931 and introduced themselves as Sam, a Dell Tech Support, with an Indian accent. They ex

I have deleted as you said . Thanks a lot   

Hi! I am getting so many ads, dialogue boxes that I have to click to go away, and re-directed to pages that say I need to call technical support. The ads seem to say " powered by worlwidewebcoupons or WX Download". I ran McAffee and it says I have Adware B-Protect on my computer, but won't get rid

Hello   Back on Aug.13, I installed the above mentioned update and my computer has been working fine. I have been following the thread started by ky331 in which there was a lot of discussion as to how to handle this "bad update" and the installation of KB2993651. I waited until today, (Micros

Hi I just updated to v7.0 of the CryptoPrevent. Following a restart my side bar with gadgets is not available to get it back. CryptoPrevent has the following : "The Windows Sidebar and Desktop Gadgets are a major security valunerability and Microsoft recommends them disabling them. Would you like

I bought Vostro 5470 so, with windows 8, so I hate win 8 and I will back to windows 7 ultimate, so when I bought the PC comes with MCfee installed I pay for the license 1 year, and don't come any serial key, the MCFEE was installed on my PC. Anyone know about this ?