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I might try to upgrade some of the cyberlink media software however if something does not go right or I decide I do not want the upgrade, how can I get the original software back on my pc?   I have no disks - only the hidden partition or that partition on a flash drive. thanks

I am 64 yrs. old, retired person and am not a techy.   Yesterday, I have, with the help of DELL software, created, a BACKUP FOLDER  on my system i.e. DELL Inspiron 15 3000 series - Model 3542 – Black.   The folder named Profile-1 is containing 30gb. My doubt now here is -

When trying to open Excel 2010 file "Excel cannot complete this task with available resources. Choose less data or close other applications." Anyone else having this issue?

We have 3 new Dell Optiplex 5040's ( i7, 8GB Ram, 500 GB HDD) with no addon gpu. On all the computers the display driver randomly crashes and recovers while using Excel 2010.  I have updated to the latest display drivers, turned off hardware acceleration in Excel and extended the display drive

i have several Dell latitude E6420's running windows 7 pro with 4 GB RAM and a 250 GB hard drive. upon boot a small white box appears in the upper left hand corner of the monitor. it can't be moved and you can't see under it or around it. in other words it becomes really annoying. if i launch task m

I recently purchased a Dell XPS 8900 with Windows 10 installed. The package I bought included a 30-day trial of Microsoft Office. At the same time, I purchased a copy of Microsoft Office 365 Personal (annual subscription). As part of the setup process, I downloaded and installed Microsoft Office 36

I have 2 dell PCs at home, both old and out of warranty status. I have service tags for both of them. Due to hardware upgrades, and messed up disk, I need the OS CD that Dell ships for recovery of a crashed system. When i put in the service tag in order to send a request for the OS CDs, i get a mess

Hello, guys. I forgot my login password on Windows 8 and now I can't access to it, I'm  very urgent to access to my business document  on my computer, are there any ways that I can do to reset or remove my login password?  I don't want to reinstall my system. Thanks!

Can't find my Office key!!! Do I have any options at Dell other than to repurchase the software? It came preinstalled on my Dell small desktop in October 2014.  And due to my stupidity I had to do a factory restore as my computer was hacked and I decided against paying $200 ransom for my passw

hi I bought a dell latitude e6430 on eBay and it did not have a hard drive and I put a new hard drive and installed windows 7 but I need to know what software came installed on it factory I tried my dell downloads and it says unsupported service tag. PLEASE HELP!!

My new 8900 XPS came with W7SP1 preinstalled, plus a disk to "upgrade" to W10 (like that's going to happen) (until they do an XP style extortion, that is). Since MS has made it impractical to go XP, and Vista and 8 were written to destroy modern commerce and productivity, I plan to remain on 7. Thu

I purchased Office Home & Student 2016 with my Dell laptop. When I follow the instructions to activate it, I end up at the Microsoft store and it says my product key is not associated with my Microsoft account. Of course not, I bought it through Dell, not Microsoft... Any suggestions how to s

One of my users has an XPS13 out of warranty running Windows 8.1. He made a mistake and downloaded the trial of Adobe Acrobat DC. It uninstalled the Acrobat 11 that we got bundled with the computer. No problem, says I.  Uninstall DC and use Digital Deliver to re-download 11.  Hah! There

i kept getting erros about toaster.exe and launcher.exe,  Dell recovery system stopped to work and all my old restore points were lost.   then upgraded to windows 10 which added some windows issues. so i decided to re-install everything. i did not create any recovery media prior to t

hi, i have problem with dell backup and recovery in my dell laptop (inspiron15). when i select factory backup option > select Discs then continuous it says "Please insert supported blank media to continue".However blank disc is already inserted and formatted with live file system. please help i

I have a Dell XPS8100, which came with Win7 Home Premium (x64) and Microsoft Office 2007 (I think Student & Home) pre-installed. Recently I upgraded to Win7 Pro.  I created a new partition for the new install, as that helps get rid of of old crud, but I still can boot the original partitio

Disclaimer: I've posted this on several Microsoft "Community Support Sites" and though I have yet to have an actual Microsoft tech support guy address the question, several "MVPs" have, but nobody has yet come up with a totally workable answer, although they have tried. One of t

tried to update backup and recovery but it won't down load. it starts then it fades away using windows 8.1 on xps 27

Precision M3800 does not come with CD drive. How can I create system rescue or system restore disk to go back to a point to restore? Chris Chan

My desktop computer is a Dell, running Windows 7, 64-bit Operating System. Due to problems with it this year, I had to reinstall Windows from the discs supplied, resulting in the deletion of the Dell Data Safe Local Backup. Whenever I try to reinstall Dell Data safe Local Backup or Backup and Reco