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I completely formatted and installed Windows 8.1 and upgraded to Windows 10. And today I installed Dell Backup and Recovery. After I clicked System Backup in the Backup menu it said that "We have detected that your recovery environment is missing or damaged. Would you like us to rebuild this for y

I have an Inspiron 15R (N5110, Early 2011).My question is, can I safely delete certain Dell Software programs? Dell Software I want to delete and never use. 1. Dell DataSafe Local Backup (Hasn't worked since I bought it) 2. Dell DataSafe Local Backup-Support Software 3. Dell Digital Delivery 4

So I was updating Dell Backup and Recovery after upgrading to Windows 10, and I hit the "Finish" button when the process was complete. Dell Backup and Recovery then restarted my PC without asking me if I wanted to do so, and while I had a number of unsaved files open.  REALLY, DELL???  Yo

Hi, I just upgraded to windows 10, i am using a dell inspiron 3000 series, i accidentally deleted the partition that dell backup and recovery made when i started the software. now when i try to create a new recovery media, i get the message saying that this device is already linked to this factory r

I'm a software engineer at Tableau Software and we've discovered a bug in Dell's Backup and Recovery software that is causing any 64-bit application which uses the Qt5 core DLLs to crash whenever a Save or Open file dialogue is opened. We have been able to reproduce this behavior with an extremely s

Hello all, I bought my dell laptop with win 7 and MS Office 2010.  I later upgraded from win7 to win 8.  My system became unstable and I did a refresh of the laptop.  I now need to reinstall MS Office 2010.  I have the activation key but I have to get the installation files.&nbs

I have a OptiPlex 9030 AIO with Windows 7. The opening page is about 1 inch up from the bottom task bar when I open the page, I move it down and it stays but when I open it again it has moved back up the 1 inch. There must be a setting to lock the page in full position, but I can't find it. Your he

I recently did a fresh install of Windows 8.1 on my Inspiron 15z 5523. I wanted to reload the bundled software from the My Dell Downloads website using Internet Explorer 11. However when I attempt to register my system "Examining your computer please wait ..." blinks on the screen for a split second

Good day, I got a used Dell latitude E6410 with win8.1 installed am trying get the factory reset software, especially the digitalpersona finger print suite. Have followed all the steps asked that include having an account with dell using Internet explorer with active x control and visiting ' my dell

I'm doing a clean, reinstallation of Windows 7 on my new XPS-8700. I've downloaded the drivers and software that is listed for my service tag on the Dell Drivers & Download website. But, there are a few "Dell" items listed in my Start Menu > Programs that I haven't found on Dell's website.&

as it say on Tittle. Can i install Mac on my lap-top or it is inpossible for dell lap-top's to install that OS :) and if i cant is it better for windows 8.1 or Windows 7? Ty for your time and i hope someone will reply to my question :)

I had to replace my hard drive. Now I'm rebuilding my system. I purchased my system with MS Office preinstalled. When I go to Dell Downloads, MS Office is not on the list of downloads for my system. How do I download my replacement copy of MS Office?

I just purchased and set up an Inspiron 3847 with Windows 8.1 and I have tried to create the factory backup and restore DVDs but the procedure  has ended with an error twice.    It seems to get to the end (ie. 2 seconds left) and then gives me the error indication.  It looks

I have CyberLink Media Suite Essentials preinstalled on my new Dell desktop. I tried to update my PowerDVD 12.0.3205.55 with the free update. It uninstalled my old version first, but when it tried to install the update, it gave me this error message below. Now I can't run PowerDVD, because it's been

I just bought a new XPS-8700 desktop (Special Edition version, I think). As I was looking through its folders, I ran across zip files for Photoshop Elements 12 and Photoshop Premiere Elements 12.  They are in the "C:\Dell\Downloads\Software" folder. I did not order, or purchase these when I b

I used to have a HP Core2Duo i2 desktop, with native Windows 7 SP1 and Visual C++ 6 running fine. Now I got a Dell XPS 8700 i7 desktop, SSD, with native Windows 7 SP1 and Visual C++ 6 keeps on crashing everytime I load up a workspace/project. devdbg.pkg exception, access violation My work colleag

I tried many times to install and use the complete system diagnostics on the support home page. Even the quick test does not work at all. It installs the Dell System Detect software. After that point it moves on to the Support Assist Client installation tab and remains stuck there forever. I tried m

I have purchased a New Dell Laptop, can I transfer the Premium Version I purchased, during the time I was using my old machine to the new one? Or are you only allowed to use the software (Licence) with the older PC? I have disposed of the old Laptop after removing the software from it. John

Hi, I have a Dell Inspiron 700m Windows XP, and I have wanted to play games on my laptop, but when I try launching a game, it opens, then automatically window closes. I though it might be the that I installed the game wrong however I have checked and everything seems fine. I searched online and foun

I am trying to locate where an initial data file backup using Dell Backup and Recovery on my new (Jan 2015) Windows 7 Laptop, stored the backup files. I failed to provide the settings to use an External Hard Drive for the backup.  I want to clean up the backup files it made so that I can start