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Hi Previously posted to Win8 forum in error - sorry. After using pre installed basic version to do factory and drivers backup to two USB sticks,I just upgraded to Premium. My XPS Win8.1 recognises my new empty Usb3 drie (1TB primary NTFS) Dell BandR allows me to select the USB drive as backup de

purchased back & recovery for laptop. can I use on desktop as well?

hi ! i wanna ask something . can i get back my windows recovery here ? it's because , last year i format my laptop at computer shop , he deleted my windows recovery and he didn't install the original windows ='( can i get the recovery windows here ? my brother buy this laptop from here . i am wind

When I try to access My Dell Downloads on the recovery function I get a web page 403- Forbidden:Access denied Any one know what's going on? Cheers

Can anyone help? I'm at a loss. I've tried unsuccessfully to backup and receive this message. Error Code: BuEng_2810 Redirector Server unavailable (or inaccessible due to firewall). Check your Internet connection and/or your Internet security settings Many thanks.

Our new computer, optiplex 3020, came with MS Office 2013; however, we have never been able to use any Office components. We always get an error, eg. Microsoft Word has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you

I just purchased (and paid for) a software download on Dell's website (Microsoft Outlook 2013).  I thought that software downloads were supposed to be immediately available - but the confirmation I received shows the order to be "in production" with the estimated delivery date a week from now.&

I am sorry if I am posting it on the wrong place, but I wasn't sure where to post. So, I bought my Dell laptop a couple of months ago in the US before traveling to Germany. I am starting school here so I bough the Microsoft Office too.  Ok, I got everything and as someone that has always had

Hello - How to stop this popup? Thanks. (Want to keep the options but don't want to see the message/popup) (Microsoft Office Home and Student 2013 & Windows 7 Home Premium 64 bit-Dell Inspiron Desktop 3000 Series, Model 3647)

I've been trying to locate the page on the Dell site by which we can re-download programs that originally came pre-installed when we bought the system (Roxio CD Creator, et cetera). I can get to a drivers page that doesn't do me much good. We just replaced a dead hard drive and need to re-install j

This software came pre-installed on my newly purchased Dell Inspiron 3646...can't make heads er tails ov it.

Dell Inspiron N7110, Microsoft Windows 7 version 6.1.7601 Service Pack 1 build 7601,  recently downloaded from Digital River and activated.  Downloaded Microsoft Office Home & Student 2010 which came preloaded on the computer.  This was a direct download through HeliDoc.net. 

Recently I had occasion to reinstall Microsoft Office 2003 under Windows Vista. It works fine, except that every time I start Word or Excel or, I suppose, any other Office program I must Accept its Eula before I can proceed. If I ask to activate the program I'm assured that it has already been activ

I don't know why but I have 19 Office 2010 updates trying, every day, to get installed and I get error messages. This has been going on for months. At Microsoft Support, they tell me to use the Office product key but the software came preinstalled and I don't have a CD. I'm also having problems with

I've recently purchased an Inspirion 17" /Win8 which came with FastAccess Facial recognition software installed. FastAccess kept turning ON the camera (and led) and didn't allow me to monitor when it was turning on or to fine tune when it was allowed to start using the camera (and system resources)

Someone help me figure out if I'm crazy. I recently bought an XPS-15 which overall I love. It was supposed to come with a trial of MS Office 2013. I wasn't able to access that so I asked Dell. They keep sending me to Office 365. MS Office 2013 and Office 365 are not the same, are they? When I purcha

When i go to the download page this message pops up? We apologize for the inconvenience, but this service is temporarily unavailable. Please try again later.  

I have a Dell XPS-8700 running Windows 7. I purchased the Dell Backup and Recovery Premium Edition. I have been able to create a bootable backup (Rescue Disks) and I can create a Data Backup onto my external hard drive.  However, whenever I try to create a System Backup onto my external

I just installed a Seagate Backup Plus drive (purchased from Dell) on my XPS system running Win 8.1. Installed backup SW that came with the drive. Now I cannot open MS Office 2013 apps (Outlook, Excel, Powerpoint), but no problem with any other app installed on the PC.Checked file location that th

I have a dell inspiron 1720, service tag <ADMIN NOTE: Service tag removed per privacy policy> which I am in the process of rebuilding. It came with office 2007 pre-installed. How can I get hold of the media to reinstall office 2007? I have tried the Microsoft site to download media but this on