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G15, received refurbished motherboard

Hello, I am Berkay from Turkey. I have been using my Dell G15 laptop for approximately 10 months. However, during usage, the laptop suddenly shut down on its own. When I contacted customer service, they informed me that they would send a technician to replace the motherboard under the on-site suppor

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Community Accepted Solution

Purchased keyboard and mouse having issue

Hi Team, I purchased dell keyboard and mouse combo and it’s not working well having scrolling issue in mouse and have issue with some keys in keyboard please sort it out asap 

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70

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Data breach

How do I know if my information was compromised in your data breach?

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761

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Is this from Dell? #2

Hi I have also received this email, I spoke to customer care earlier, and they told me it was a scam. I would like to know if this was from Dell or if it is a scam. I would also like to know exactly what of my information was taken, I have a good reason to ask this, but do not want it here in public

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20

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email scam?

I received an email from Communications@dell.com which reads "Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to pur

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631

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Motherboard issues

I have a Dell laptop that won't turn on. When I try to turn it on, the Dell symbol shows up on the screen but then it goes black.  The light in the front alternatively flashes white and then yellow.  The keyboard lights up, so it seems to have power. 

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64

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Is this from Dell?

Did anybody get this or was it just me? Not sure it's legit. " An important message about

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1.7K

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Repair my laptop

Sir I purchased Inspiron 15 R (N5010) on 22 /9/2010.Now it's stop working.Kindly do something about it.

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94

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My laptop was stolen on 24 April please help me

My laptop was stolen kn 24 April please please help me sir

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93

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Community Accepted Solution

P2419H, suddenly not working

I'm having "Dell P2419H" monitor which is bought 2-3 years ago. When i working, monitor's power suddenly went out and turned off. After that it didn't turn ON and can't even see On - Off button light. How can i fix this issue? is there any solutions? Dell Turkey didn´t help me.

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23

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Community Accepted Solution

how to register key board warranty

today purchase dell KB216 WIRED KEYBOARD i have to register warranty

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42

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Mouse warranty - can't get help

I bought the premier keyboard and mouse. The mouse recently started behaving erratically. The scroll wheel goes up instead of down, down instead of up, but it's random. Dell tech support says they don't handle mouse issues and told me to go to a Dell store. There is no Dell store. There's no way to

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49

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Overcharged!

I ordered 2 Inspiron laptops. The card company thought fraud, so it declined the charge. I contacted the company and the block was removed. I waited several minutes for a Dell purchase confirmation for the blocked order, in case it went through. Nothing received. I visited the cart and saw the two l

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79

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Community Accepted Solution

Credit Note Instead of refund

Hi , I returned my recent purchase last week for refund and I've got a credit note in my email only and this is what is showing on my refund details. I am just wondering will I get actual refund back to my account or this is IT ,just Credit Note. this is very uncertain what I should expect really?&

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62

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I lost my laptop

I lost my dell laptop and I don't know where? And location option is not on . Now tell me how can I find my laptop ?

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98

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Trading laptop

Hey I would like to exchange my old laptop with new

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51

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Sent my Laptop to get services at Dell, lost or stolen by FedEx

Will I get reimbursed? Will my laptop be found? I contacted dell to service my laptop since I suspected battery issues, as my laptop wasn't turning on! I sent my laptop to dell to get repaired. Dell Quoted me 92.55$ in addition to the fee associated with sending and receiving the laptop~ 60$. My lap

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92

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XPS 16 9640, repair screen?

I've only just purchased an XPS 16 9640 and I've dropped my phone on the screen. It now has lines flickering across the screen. Can you give me details and costs for a replacement screen please?

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70

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Community Accepted Solution

AW3423DWF, Dell USA, international warranty?

Hello, I want to buy this monitor from Dell USA. My question, is it covered by an international warranty? Thanks.

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29

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Community Accepted Solution

Delivery tracking in the UK

I’ve wasted at least an hour this morning trying to find accurate delivery tracking for my Dell laptop and thankfully came across an old post here stating that it’s DHL who do the deliveries in the U.K. Why Dell can’t supply us with this information I have no idea as what you can only access on t

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