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Pension Missing

I left Dell UK a while back. I got a letter stating my pension started a few months ago, but I haven't received anything.  I now have a letter saying my funds were transferred 1 month ago to Willis Towers Watson. This firm has a 1-star rating on Trustpilot with many reports of awful customer s

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148

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Dell does not have part for laptop part replacement

I have a Dell Inspiron 5490, bought around 2.5 years ago in Oman (however I now live in India). My laptop's power button has failed (diagnosed by a Dell authorised service center). It's been over a month, but I'm not able to get it fixed. When I contacted Dell technical support, they say that they d

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108

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Community Accepted Solution

Pending charge cancelled.

I ordered a monitor a week ago, it was set to deliver 3 days after purchase but got delayed to 16 day shipping. 7 days in (now) my pending charge was put back in my account. I just want you to take my money so I can finally get my monitor. if i have to private message please include how because i ca

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116

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Community Accepted Solution

Returned new laptop over a week ago, tracking still not received by Dell

I have returned a new laptop for a refund almost over a week ago, but my online status is still saying order not yet delivered to Dell. Surely this is not correct? Can you please advice? Laptop was not what expected, quality was low and battery life was a joke. Surely the delivery would now be deliv

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104

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Official Solution

Inspiron 15 3511, screen bezel

I purchased my laptop in 2021. It has only been 2 years since I purchased my dell inspiron 3511 laptop. But within these 2 years my laptop's lcd screen bezel has come out twice. After few months of the purchase the screen's bezel or top panel came out for the first time and since I had warranty I c

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109

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Community Accepted Solution

x17 R2, out of warranty, transfer to USA

I purchased my Alienware x17 R2 laptop in India, Now I am in the USA for my higher studies and my laptop warranty is over. I want to know the details for renew!

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59

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Disagreement over Restocking Fee

Hello, For background, I am a current owner of an Alienware 17 R5 laptop that I purchased back in 2018. On November 27 2023 I purchased another Alienware gaming laptop through Dell Outlet and received it on December 3rd, which is a really impressive shipping time if I may say so.  Unfortunate

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464

4

Community Accepted Solution

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Asking if this email is scam

Dear Dell Support Team, I hope this email finds you well. My name is Hussein, and I am writing to seek clarification on an email I recently received from the address info.dell.collaboration@gmail.com. The email in question appears to be related to Dell collaboration, and I wanted to verify its authe

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216

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Stolen laptop

Dell latitude model how can you assist me please

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87

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Stolen Laptop

My Dell G5 15 5590 SVC tag <Service Tag Removed> was stolen on 27 May 23.If anyone has received a request for assistance with this laptop, please contact me. <Personal Information Removed>

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96

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This recruitment is real or fake

On 29th November, 2023 I received a mail from oraganiser@ncf2023.in National Career Fair 2023 that is ncf2023 about DELL Software Engineer Level 1 position requirement. I given Aptitude and Technical Assessment exam on ncf2023 in this website on 29th November, 2023. Then, I received another mail fro

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359

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Community Accepted Solution

Bought new monitor, but it is used?

I purchased a DELL monitor at November 2023. On DELL website, I entered the Service Tag which is printed on the label on the back side of the monitor. Then, on the DELL website is appears that: The warranty expires within 10 months from today. (Warranty should be 3 years.) The monitor alread

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127

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Community Accepted Solution

Refund and collection

Hello folks, Well, I bought an Alienware AW2724DM and I received a faulty one. The colors were awful and the white was yellowed. Called customer service and they ordered a replacement (the assistant didn’t give me any other option) The replacement arrived 1 week after and it has the same issue. Ov

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178

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Why is SYNE delivery service tracking so horrible?

Recently ordered an Alienware laptop which said on November 21 that the order has been shipped by dell but yet not received in the warehouse by SYNE. I see that this issue has been ongoing for a number of customers and must be resolved by Dell. It is time for customers to get value for money as we s

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1.2K

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Purchase details

My warranty has expired and trying to track the purchase which i bought back in 2019. How i can retrieve the original purchase information to contact the seller.

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78

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U3423WE, three replacements, USB-C fail

Hi I purchased this monitor in April and it was great, I loved it, it works great with MacBook Air, single USB-C and charging and hub so webcam and everything connected with a single cable. One day I plugged it in and got no USB-C Signal from your device. Called Dell and without and checking said

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165

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Community Accepted Solution

VAT in Scotland on Dell laptops

Hello, everyone. I'm currently considering purchasing a Dell laptop, specifically the XPS 15, and I'd like to understand how much VAT will be charged for delivery to Scotland. Is there a standard VAT rate for laptops in this region, and are there any additional considerations I should be aware of?

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115

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Community Accepted Solution

I made my order yesterday but I will like to upgrade it

I ordered a monitor yesterday unfortunately I placed the order with and FHD instead of a QHD. There is a way I can change it. I would like to use the black Friday discounts.  

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64

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Dell service center for monitor, Chennai

Hello sir, I have a Dell monitor having 3 years warranty expires on 14 sept 2025. There is a damage on the screen. Is it possible to get replacement for it and also I can't able to find any monitor service centre in Chennai.  Thank you 

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38

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Community Accepted Solution

new laptop delivery to Belgium

Dears, I ordered a new laptop on 2 Nov 2023. Status is "Label Created" for several days already. Original delivery estimation date is next week (14-16 Nov 2023). It seems UPS did not receive the package yet so they don't provide an accurate estimation date yet. Is it on track for next week? Thanks

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60

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