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Refund and collection

Hello folks, Well, I bought an Alienware AW2724DM and I received a faulty one. The colors were awful and the white was yellowed. Called customer service and they ordered a replacement (the assistant didn’t give me any other option) The replacement arrived 1 week after and it has the same issue. Ov

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Why is SYNE delivery service tracking so horrible?

Recently ordered an Alienware laptop which said on November 21 that the order has been shipped by dell but yet not received in the warehouse by SYNE. I see that this issue has been ongoing for a number of customers and must be resolved by Dell. It is time for customers to get value for money as we s

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Purchase details

My warranty has expired and trying to track the purchase which i bought back in 2019. How i can retrieve the original purchase information to contact the seller.

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U3423WE, three replacements, USB-C fail

Hi I purchased this monitor in April and it was great, I loved it, it works great with MacBook Air, single USB-C and charging and hub so webcam and everything connected with a single cable. One day I plugged it in and got no USB-C Signal from your device. Called Dell and without and checking said

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VAT in Scotland on Dell laptops

Hello, everyone. I'm currently considering purchasing a Dell laptop, specifically the XPS 15, and I'd like to understand how much VAT will be charged for delivery to Scotland. Is there a standard VAT rate for laptops in this region, and are there any additional considerations I should be aware of?

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I made my order yesterday but I will like to upgrade it

I ordered a monitor yesterday unfortunately I placed the order with and FHD instead of a QHD. There is a way I can change it. I would like to use the black Friday discounts.  

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70

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Dell service center for monitor, Chennai

Hello sir, I have a Dell monitor having 3 years warranty expires on 14 sept 2025. There is a damage on the screen. Is it possible to get replacement for it and also I can't able to find any monitor service centre in Chennai.  Thank you 

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new laptop delivery to Belgium

Dears, I ordered a new laptop on 2 Nov 2023. Status is "Label Created" for several days already. Original delivery estimation date is next week (14-16 Nov 2023). It seems UPS did not receive the package yet so they don't provide an accurate estimation date yet. Is it on track for next week? Thanks

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Complaint about monitor service support exchange

I bought a DELL ULTRASHARP U2720QM, recently it is broken. And after self-checking according to official steps, I submitted a service ticket on official website. After discussing with the service support, they promise me to change a refurbished one. But after receiving the replacement, i find they g

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Faulty laptop

I *just* got my laptop this summer and have only been using it out of the box since the end of September. It's outside the 30 day return window, but my laptop is incredibly glitchy. I find this unacceptable for a brand new laptop. I'd like to return for a refund please. 

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Dell Monitor Registration

Hi, Recently i purchased Dell monitor from Amazon. I want to register. Can anyone direct me to do the same

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Order Confirmation

I am not able to find my order on the order status page. I have a Dell Purchase Id number from the email, but have still not received confirmation.  I'm afraid to put in another order.  This was the only place I found to ask questions.  How do I know if there is something wrong?

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Regarding job issues

hi one week back I got this mail I don’t even know whether it’s real or fake but I have paid 10000 for this does it comes or not I don’t know can you please check and let me k know

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Employment Opportunities

I would like to send you a copy of my resume, for potential employment opportunities.  I am looking for a remote position, due to my disability.   Thanks in advance, Bryce M LeBlanc

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Official Solution

I want replacement,

I bought this laptop before 2.5 years, within few months I had a lot of problems in my laptop like speaker wasn't working even the screen wasn't working , the laptop was always slow even for watching a YouTube video the laptop hangs. So I complained in the customer care and they came and replaced th

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Issues with laptops deliveries

Recently, I bought two laptops from dell and these laptops never deliver to me. when i contact to the customer care service, they said to me that they trust their carrier companies not me because it happened to me three times. They choose the carrier companies and conditions whether to take my signa

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What does "Issue with Support Services" mean?

What does it mean when you go to Dell Support and you enter the service tag and, next to Support Services, there is no green circle with a checkmark followed by information about the service status. Instead there is a red octagon with a horizontal line which seems like a stop sign. Next to that it s

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Fake or not fake

I received an email from hrteam@dellemc.ind.in, which is stating that I need to pay 1000 rupees for documentation in the Zoom meeting technical interview and HR personal interview process, then only I can attend the interview, otherwise not. https://drive.google.com/file/d/1QNAv2hks4azTQ3rSGj62SQhJr

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Is this another recruitment fraud?

Dear Applicant Greetings DELL RECRUITMENT DRIVE For the position of Software Engineer Level 1 Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be

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Official Solution

Inspiron 14 5410 2-in1, Laptop got stollen, needing help.

I am from b.komarapalayam namakkal district Tamil nadu india.  My laptop dell Inspiron 14 (service tag removed) is missing from last Sunday. I made a complaint in my nearest police station regarding missing laptop I need you to help me in this regard by telling is there any way to relocate the

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