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I have a Dell S2422HG curved screen monitor. Recently, the panel started to separate from the housing. According to customer service, this is considered wear and tear and is not covered under the warranty. The monitor is only 2 years old and has been desktop mounted and not moved since the day

Two days ago, my AW2721D monitor showed a vertical blue line. I bought this monitor a few years ago (around 2020, I don't remember exactly, sorry). But its made on December 2020, so the warranty should be active at least until December 2023. The product page of this monitor says it should expire on

They recieved my order, took my money, and it says payment failed. Are they still going to ship it?

Hello, I'm interested of buying a Dell Alienware keyboard with shipping to Poland. Is this possible?

Hi, my email for my old account was deactivated and I can't reset the password because of that, I've created a new one, but I have $50-$70 in rewards in the old account, so, can it be merged to transferred to the new account. I can access old emails but can't receive or send any.

Hello, As of July 1, 2023, New York's Digital Fair Repair Act "requires original equipment manufacturers (OEMs) to make diagnostic and repair information for digital electronic parts and equipment available to independent repair providers and consumers." As a resident of New York, I'd like to reque

I have an Alienware Aurora R12 and no longer want it. I'm still making payments on the PC and am trying to find a way to return the PC and stop payments. The support will not help me because the warranty has expired.

Bought my Alienware m15 R6 laptop. Within a few months my m15 R6 completely lost all the display. I called tech support for assistance, and they told me to send it back for repair. They sent me the box and I sent it in. A few weeks later it returned with a new screen. Now I have not used my m15 R6 i

Hi there!I'm anticipating moving overseas in 3 months. With that, I'd like to bring my two monitors (S2721DGF) with me rather than buying new ones overseas. From my understanding and research, the absolute best way to do this is by using the original boxes they came in which I no longer have. Would

I also have problem with order cancelled. Can anyone help me with verification?

Hi, Where can I find the service tag, serial number or what ever number is needed to apply for warranty for my AW920H Headset?

Hello, I want to claim warranty of my mouse Dell MS 116 Mouse. It's still under warranty. Also, I can't find any service tag for my mouse. How can I proceed?

I want to claim a warranty for the product "Dell MS116 1000Dpi USB Wired Optical Mouse"How do I do it?Can I get some help?I possess all the invoices/bills.

Having bought a Precision Workstation which was faulty from the onset, subsequently returned for repair I cannot fathom why after 10 days the repair agent is yet again having to order parts to repair the Workstation. I have had no direct contact from anyone and yet again cannot get a satisfactory an

I recently have taken over the responsibility for the company I work for on making the IT purchases. I was still utilizing the previous persons account and Dell rewards were still being applied but then the dell rewards and the machines that were being purchased were no longer being added to the acc

I am trying to get a S3221QS repaired from my credit card company and they keep saying that Dell wouldn't make such a repair under the 1-year warranty. My monitor has the issue where the bottom bezel starts to peel away from the screen, probably due to the adhesive becoming weak. That kind of repa

Hi, I tried to order a laptop on the Dell website. It let's me configure it, let's me go to the check-out page where i enter my delivery adres and credit card. When i click "Continue" i get an error message saying: "Unfortunatly we are having problems processing your order. Try again." When i try

I sent in a system to the recycling program, not worth a lot but I figured better than a landfill. I know from FedEx tracking that they received it on May 4. Still no status on the recycle and trying to contact customer care has been completely useless - calling the different 800 numbers suggested g

Do Dell still serve the warranty cases in Russia? I would like to buy one of the Alienware monitors but heard a lot about frequent defects. So, my question is will I have a warranty replacement for broken monitor in Russia?

I have a recent order and when I checked the tracking it is showing that it was returned, however I never received my order and there are no links to chat with customer care or a phone number to call them. I tried calling 877-275-3355 and 800-624-9896 however whenever I get to order support it just