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We have just enabled the SCG integration to OME using the Adapter. But when you define an adapter you can only add one Credential Profile.   A Credential Profile can only have one credential of each type. So the one iDRAC that OME is configured with that has a password that matches the o

Hello, Which appliance should i install for vxrail 7.0.4 ? - SRS Virtual Edition 3.52.10.08 for VMWare Systems ( i cant find a new version fev2022) or - Secure Connect Gateway Virtual Edition 5.14.00.10 for VMware Systems i d

I deployed the secure connect gateway via the ovf package for vmware using version 5.1400.10. Appliance deployed but hostname and IP info entered from ovf template are not present. Can't login via console and webui is not working. Have tried this on several different IPs and subnets. Also tried the

anyone facing this issue before ? upgrade from Gateway version5.00.05.10 and always facing failed

I have more than one customer experiencing upgrade issue with webUI. SCG servers have connectivity to Dell Global gateway servers on required ports through Proxy but due to their internal security requirement, installation package not allowed to download through SCG server, which means customer can

I am trying to add Cisco MDS Switches to SCG and says" We could not complete the task because the credentials for this asset are missing or incorrect. Error code: SAE-020413"

We are in the process of deploying a new SCG for this customer, transitioning from SRS. The customer has lots of DELL EMC storage arrays deployed in the same Data Center, but the arrays are registered in respective multiple site IDs due the different BU. Our intention is to deploy the SCG in one of

** We have all of the below mentioned 3 management tools, deployed in our environment.1) CloudIQ,2) Secure Connect Gateway,3) OpenManage Enterprise ** In our environment we have around 30 devices of various types as follows.1) SAN Storage [Model: DELL ME4024]2) Core Switch [Model: DELL SW4128]

Hi,I am trying to use python and its requests lib to automate some tasks of assigning devices to specific groups.I have looked at the documentations (https://www.dell.com/support/manuals/sv-se/secure-connect-gateway/scg_rest_api_guide/user-authentication?guid=guid-255f66c6-65b2-4d79-85b1-36a9d0d474d

Customer would like to know what information collected and send to SCG.

hi ,   Just wondering if someone can help me out on the following    I have number of physical servers with connected  idracs to them. I add the idracs to the SCG machine will  they send hardware failures back to Dell or should physicals ESXi servers be added as well. J

Hi there I am finding this product impossible to use - I think you have hardcoded port 443 in the boot up and that, not surprisingly, is clashing with a webserver on the box. Please can we get all the ports to be configurable! Thank you

Hello, I'm trying to add IDRAC Device, getting this error: We could not find a configuration for this asset. Make sure that it is configured correctly, then try again. Error code: SAE-020423 any ideas? thanks,

Running SCG version 5.10.00.10. I have some Unity storage added under the Default group. I'd like to move it into a different group, but unlike other groups I can't "manage" the Default group to remove it; it's greyed out: I can select "Manage" on other groups without a problem. Is the only sol

Hello, I deployed the SCG VE ovf. Fresh installation no update. Everything went as expected till configuration in the webui. For MFA i needed to generate a PIN and key on Dell Support page. I selected my site, entered a PIN and generated the key. According to the key history on the support page, th

Hello, I've made a fresh installation of Secure Connect Gateway Virtual Edition 5.10.00.10 and I noticed that the Docker Network goes in conflict with my internal network. How can I change the docker default network configuration ? Thanks, Francesco

Good day I have an clean install of Secure connect Gateway on Windows Server 2019. The Dell Technologies Secure Connect Gateway - Commons Daemon Service Runner services runs at 100% CPU utilized. I have restart the services with no effect just going back to 100%. Reboot the server as well with

Hi, After 2 days of test and research, I ask the help of the community for my issue. I have correctly upgraded ESRS to Secure connect gateway. After the upgrade I can connect to the web page to finalize the setup, but I can't go to the Authentication step due to error. I'm not using a Proxy serv

Hi AllI've configured 2 SCGs to form a cluster, all done now, with  no issueMy customer had a question : how can he check form SCG side  his SCG is member of a cluster ? Thanks in advance for Any idea on thisRegards Lanto

Hello. I have a customer trying to upgrade to Secure Gateway and he is failing the prechecks with a message not enough resources and it's grayed out when he tries to increase the disk size. Has anybody encountered this issue or know the fix?