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Hello Support team, we have lost the password for the iSCSI Bridge and would like to request a 'Key' to unlock it. The 'Challenge'-Code is: RC16E9XHQY5 There seems to be no Service-Tag on the Controller only this number:  DE-F092G-74581-97S-0603-A00 Thank you!

In R720 I press during boot to enter the config screen, but I get the message " Dell 6 Gbps SAS HBA configuration utility will load after initialization".  But following POST the system boots into Windows & the config utility never loads. User manual page 32 has " is used to start the co

Hi, The recovery guru recommends replacing the RAID Controller Module because one of the controllers failed. I bought one from a company and installed it in the PowerVault 3220i but the Recovery Guru has the error Cache Backup Device Failed. I verified on the EMS The only difference is on Cache Bac

I have this problem on my MD3800i system, what could've be the problem here?

Hey, We would like to integrate our PowerVault ME4 and ME5 units with Prometheus.  Do you know any Prometheus exporter or any other way to export performance metrics (IOPs, throughput, etc.) I see only in UI way to download CSV We would like to centralize our performance monitoring 

I have this error that keeps showing on Veeam. Job details: Tape error: '21' (The device is not ready.)

Hello, We have an MD3800i cabinet and connected to it an MD1220 extension. The problem is that there was a ransomware attack and everything was disconnected, when it was reconnected, the cabin sent us a connection error (although it is working). We have seen that the MD1220 extension has a cable c

One failed disk. We have a compatible replacement. How to properly replace? Thank you.

Team - Here is the infrastructure. I have a NX3240. This was using only one port of the four on the rNDC, owing to port unavailability. Now that I have a new pair of switches, I plan to connect all the four ports across the two switches. I need to team the NIC ports for HA and consolidated bandwi

Hello. I have task to determine storage system from client server that has volumes mounted. So I can get volume address on client server like - 600C0FF000434D0E7389EF5C01000000, I can extract/calculate from it volume serial number - 00C0FF434D0E00007389EF5C01000000 , but how can I get from this stor

I have an issue with an ME5024, equipped with 2 iSCSI 25gbe controllers. -It is equipped with 12 * 3.8TB SSD in an ADEPT 8+2 Volume on Controller A-It is direct-attached to 3 ESXI Servers via SFP28 25gbe cables.-Each ESXi (DELL RE750) has one connection to Controller A and another to Controller B (

Hello @DellS  @DellT @4Dell @QDell @Dell7  I Have Dell TL1000 Tape Library with 8-Drives , when I connected the Library to Management server  starts Inventory . but now 1-Drive is Stucked in head of Library when I'm trying to Unload its getting failed saying ( Op

I have two MD1200 enclosures connected to a PERC H800 adapter (unified mode). Each has 12 SAS drives. The drives have IDs of 0:0:0 thru 0:0:11 and 0:1:0 thru 0:1:11 as expected. Except for the 4th drive in the 1st enclosure which has ID 0:7 and shows up under Physical Disks outside of the two enclos

Is there a way to see the current HDD health like SMART data or something like that?

I currently have a dell poweredge t320 running truenas for my at home business and file sharing storage server. I dont have anymore free ports available to add more hard drives. The t320 has a perc h710 sas controller connected to the front 3.5" drive bays and I replaced the 5.25" drive bays with 3.

Good afternoon, I've been reading conflicting information, and I can't seem to decide if I have things setup properly or not. We have a MD3220i (2 controllers, 4 NIC per controller). We also have a ME4024 with the same Controller and NIC Count. We have 2 PowerConnect switches. Here's how I have ev

Hello SIr, can you confirm we can use redfish rest api to start and stop the PowerVault using api https://$($idrac_ip)/redfish/v1/Systems/System.Embedded.1/Actions/ComputerSystem.Reset and json body like  ResetType  field   with   Data  like On or Gracefu

Hello Team, I have a power vault MD3200 with a forgotten administrator password so it is impossible to administer support to the controller change we just implemented and also replacing the disks in the array is now impossible without the admin password

Dear Dell Community. I'm doing some preliminary research on the Dell EMC Storage NX3240. Is it possible to scan for viruses with Windows Defender installed on Windows Storage Server 2016 for this product? Or do I need to buy other antivirus software? Thanks in advance.

Hello everyone, I have Dell scv2080 storage, which has been stopped working, When I checked it out, I founded both controllers stop working and almost dead. I cannot access management port via management center, and without any ping via cmd. The storage consist of 28 sas disks without any issues