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The Dell Support Assist, Dell Update and Dell Support Website automatic driver updates have not been working for over a week. I contacted Dell Technical Support and have a Service Request Number, but I haven't heard anything back from them in 9 days now.  I have an active ProSupport service ag

I noticed that Windows Update reported a firmware update for my XPS 8940 on February 14th, but it wasn't listed on the Dell Support Drivers and Downloads website, even looking manually for BIOS updates. I finally saw that it appeared on the Dell website over a week later.    Are these oka

Has anyone with a Dell Update v5.1.0 app (including Dell Update for Windows Universal, Dell Command | Update for Windows Universal, etc.) been auto-updated to v5.2.0 yet? I am asking about a self-update detected and installed by the Dell Update v5.x app itself, not via another Dell utility like Supp

We install DCU on our company machines (updated builds of Windows 10).It is constantly doing this... "The Dell Management Service is disabled". We can run services and get it going again, or reinstall, and it works for a bit, but several clients return to throwing the error and it has to be started

We are utilizing Dell Command Update to update device drivers in our environment. For one particular model, the Precision 3551, Dell Command Update is reporting that BIOS update version 1.25.1 being needed, despite Dell's support site for the 3551 reporting that 1.25.0 is the newest version availabl

I'm new to managing Dell Command Update in our environment. I've found documentation for DCU and figured out how to deploy it with settings. One of my goals is to create a static Point-in-time list of tested updates to include in our environment. Documentation indicates I should do this with a custo

I recently bought my dell vostro and it came with Mcafee 15 months subscription, how do i use this? I discovered this through an app called Dell digital delivery.

Hi, I viewed my dell xps 13 (9315) order and found out that it showed that "no microsoft office license included". I'm wondering if that influences the future installation of microsoft.

I Recently updated the RAM in my XPS 8960 from 32 to 64. The system boots okay and I have no problems. I ran the Dell update app and was surprised to see that it suggests that I download the Bios of an Alienware Aurora PC. What the heck? I don't want to download a Bios for another system, and altho

I go to the dell support page to check if my system need updating, I keep getting the message below, have installed and reinstalled Support assist many times ..

Hey guys, iam unable to get my dell apps back, so I reinstalled windows 10 on my dell inspiron 7405 laptop because it just wouldnt boot. But now that I reinstalled windows, my dell apps arent showing anymore. Is there a way to get them back? please help me out. Thank you!

Dear Dell community,I did a fresh Windows 11 install with Dell Recovery Assistant. However, installing the latest version of Mydell fails with the following error message:Package Dell Core Services Error:Error 2762. Cannot write script record. Transaction not started.Here are the corresponding lines

Recently had some software corruption issues with my Dell Latitude laptop E5570, tried various fixes including restore but none worked. In the end I did a reset which meant losing the installed software including ms office 2013. Didn't think that this would be a problem because I had the original ac

Dell Mobile connecting is not working  

Hi, I am having trouble configuring auto-updates by script since upgrading to 4.6.0. I am using the normal installer rather than the universal app. I spent a while getting 4.5.0 configured using the reference guide as no matter what I did, the "-scheduleWeekly=Fri,16:15" command would fail so I end

Just received the 8950 today. I paid for Microsoft Office Home & Student 2021 but I can't activate? It wants me to sign up for office 365 a paid subscription. Any ideas how to activate it?

I made a software purchase last weekend. I've been trying all afternoon to download and install. I'm logged into the Dell site. When I go the Digital Locker page, I click on Sign In and instead of getting fields to enter my name and password, the page instead just refreshes. I'm never given an oppor

Dell XPS 15 9510  with Win11 Home. Purchased with MS Office Pro 2021 preinstalled (had difficulty actually getting it activated but OK now). I'd like to install Microsoft 365 (licensed family version) for several reasons. Can MS 365 exist and run separately on my XPS 15?  I saw a MS pos

Hi, when I turn on My Dell application that says me: But when i click "Update" that ask me to start Fusion, I click "Yes", but after that it again says the Update is avaible (picture 1).

I've got the exact same problem. I unistalled the app, got the My Dell app from the Microsoft Store, no other way to download, it installed. Then it wanted to update!!!! Why the latest version isn't on the Store??? I then have the same problem, starts installing the update states this could take a w