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The licenses on both of my IDPA appliances will expire this month. I do not plan to renew the license as I will not be using the appliances for new backups. However, I would like to have the ability to restore data post-expiration.Is this possible? What functionality will I have after the license ex

Hello everyone! My client has an IDPA 4400 from which an Avamar and DDVE were deployed, this was done to replace the old NetWorker with this new IDPA environment. From this migration we had a physical Data Domain 2500 left over, which raised the question of whether it is possible to add it to the

Did you know that it may be possible for an IDPA/PPDP system with lapsed Support Entitlements to be RECERTIFIED for additional Support? If interested, contact your Dell Account Manager or let us know and we can help get you additional information about it. You can reach us by CHAT here: Dell CHAT

Hello everyone, I have spent some time looking for this information in EMC/DELL documentation but I could not find anything. I deployed a DP4400 with a single network configuration and I need to reconfigure again with two subnets (separate management network) There is any way to reconfigure this

IDPA has Reporting as well as Monitoring and Alerting capabilities. ------------------------------------------------------------------------------------------------------------------------------------------------------- REPORTING: Data Protection Advisor (DPA) is the primary place for Reporting i

A common cause of VM backup failures is DNS servers changed, but was not updated on the proxy. Do update the DNS config without having to redeploy the proxy: Log in to the proxy as admin Switch to root user su - Check the current configuration cat /etc/resolv.conf   Use

The goal of this discussion is to provide a place for everything related to STARTUP and SHUTDOWN for all models in one place. There are a few useful discussions already which address parts of this, and I will include those links here as well. This will be a work in progress and we welcome question

The goal of this discussion is to provide a place for any initial IDPA/PPDP Deployment- planning, questions or issues. This will be a work in progress and we welcome questions and contributions from all. Lets get started... Dell Professional Services (PS) normally does initial Deployments of IDPA/PP

Here are key references: For information: Dell article 000194416  "Additional Information for Apache Log4j Remote Code Execution Vulnerability (CVE-2021-44228)", located here: https://www.dell.com/support/kbdoc/en-us/000194416/additional-information-for-apache-log4j-remote-code-execution-vul

The goal of this discussion is to provide a place for all things DNS with IDPA/PPDP. This will be a work in progress and we welcome questions and contributions from all. Lets get started... IDPA components use DNS as other systems do for name to IP resolution and for IP to name resolution. The D

The goal of this discussion will be to provide a central location for all things LDAP with IDPA/PPDP. This will be a work in progress and we welcome questions and contributions from all. Lets get started..... How to initially configure IDPA/PPDP to use external LDAP: https://www.dell.com/support

View logs in Activity Monitor As with all backup issues, first check the Avamar Activity monitor. Log in to AUI  https:// /aui   as root Go to the Activity Monitor         To view logs for a failed backup, click on the activity.   Click “View Logs”

The goal of this discussion is to provide a central place for ALL BACKUP FAILURES/ISSUES/QUESTIONS. This is an important and broad topic, so I expect this to be a work in progress and look forward to contributions from all. Backups can fail for many reasons so it is useful to try to narrow things

Here at Dell Support for IDPA/PPDP we often get on a customer Zoom to try to fix a problem but are slowed down a lot because the customer does not have basic information about their system. It will speed Support greatly if you can have this information available before opening a Support case or joi

Dear Dell Team,i got a problem while setup IDPA 4400s, its stuck on process 96%. on going process appliance configuration manager ip address.but when im checking di available ip and dns for appliance configuration manager ip address, i got feedback ping from there. but when i try to open using mozil

This KB article provides an overview on how to performed a controlled restart of MCS and reasons why.  https://www.dell.com/support/kbdoc/en-us/000021353/avamar-how-to-restart-management-control-server-mcs?lang=en If MCS service is already down as showing in picture skip to step 3. Resta

The following knowledge article provides guidance on how to solve some of the most common issues with your IDPA internal VM backup failures such as DPSearch, DPC, DPA, vCenter.       Backups might failed with the following errors:   Waiting Client. TimeOut

Questions about the Cloud you already have with IDPA- or want to know how to get started? The goal of this discussion will be to focus on all things cloud with IDPA/PPDP. This is an important subject with lots to explore- so I expect this to be a work in progress. Lets get started........ This i

Whether you are being proactive or you are already getting alerts, the goal of this discussion is help you manage your capacity. This is a huge and important topic, so we will do it in parts and we will start with the big picture. First, what are the ways you can view, and in some cases manage, yo

The goal is to list ALL THE IMPORTANT IDPA LOGS HERE IN ONE PLACE. There are already some postings about some common logs (TSR, IDPA Support Bundle) but there are many more important logs that can be needed by Support or that you may want to look at yourself. First, I will include the aforemention