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Our SCGs are sending a lot of ssh requests against our defined devices. The requests are stopped in our firewall. Why? And how to change it?

Hi, I'm using SCG-PM-5.22.00.18-podman. The SCG was running fine with a CA signed certificate. Now the certificate has been renewed. I uploaded it via the web gui, the gui accepted certificate and key. But after after a restart of the application I'm not able to connect to the web gui on port 5700

Hi team, Needs some help on Passive FTP to connect storage devices. According to Secure Connect Gateway 5.x Virtual Edition Support Matrix, PowerScale needs Passive FTP (Passive Port Range 21 and 5400 through 5413) for connect SCG. The customer security team has some inquiries during the security

I got a successful response to the request to create an accessToken. I want to make another request for devices and I will add the Authorization header with the accessToken value to this request.Unfortunately, SCG returns me the response "Authorization Header is wrong" with code SAE-080006.What is t

I've tried installing this update multiple times and it always fails with an error. Rebooting doesn't help. Here's the most recent entries of the update log: docker exec -it esrsde-app bash -c 'tail -f /var/log/esrs/esrsupdate.log' 2024-03-13 16:53:51,701 INFO com.emc.esrs.rest.filter.Authentication

Hi All. CLI shows SECURECONNECTGATEWAY SUSE Linux Enterprise Server 12 SP5              5.20.00.10 GUI shows Gateway version 5.18.00.20  Alert, Device and Adapter all versions in GUI as 5.18.00.20 cat /etc/esrs-release SCG_VER

After upgrading vxrail to 8.0.1-21813344 i get the following message. Retrieve remote connector status internal error I cant even connect to SCG. I am running the latest version. 5.20.00.10

Hi, I just tried to upgrade my SCG virtual edition from 5.18 to 5.20. I'm using podman. # ./SCG-5.20.00.10.bin --upgradeError: template: info:1:2: executing "info" at <.DockerRootDir>: can't evaluate field DockerRootDir in type *define.Info The script contains the command if command -v docke

Hi all So we've had SCG in for a while and we know the root password, however the system looks to be not working and we can't get to the web UI so I've rebooted the SCG - this came back with the screenshot below.   From here I've tried to login to the CLI using root with the password ho

Hello everyone, I would like to generate a csr from Policy Manager 5.x for Secure Connect (OVA) but I can't find how to do it from the documentation. It is just to indicate how to deposit a certificate but not how to generate the csr Thank you in advance for the answers

Hi, I am trying to add a switch to the Secure Connect Gateway, but I get the following error message, can you help us, please?   Thanl you   We could not complete this operation because of a connection issue. SAE-020400

Wanted to see if anyone else has had success upgrading from v5.14 to v5.16, via the console Gui? I've attempted a few times and each time after the upgrade completes to v5.16.00.14, however, I see no connectivity back to the Dell/EMC back end.  While on v5.14 I've got check marks on every con

Running SCG 5.14.00.16.I double checked the settings of the web UI and I see no possibility to rename it, not to mention I couldn't find anything in the official documentation.Any information would be helpful, thank you.

Hi: Anybody knows how to create a Device Discovery Rule using the API in the SCG? I can find in documentation endpoints for run a device discovery rule and for get a list for device discovery rules but not for create a new one.   Thanks and regards Yeysy

SCG becomes Disconnected , the SR created ?If the SR doesn't create , the customer need to check SCG status periodically?

I'm trying to understand the primary benefits of connecting Dell EMC hardware to Dell EMC (either directly or via Secure Connect Gateway) for "phoning home".Alerts can typically be set up via e-mail direct from the system to the customer, so duplicate alerts from Dell EMC aren't necessarily helpful.

Hi,   Can anyone offer any assistance please, we use OpenManageEnterprise and SCG, on both we perform device discovery via IP ranges OME adds the machines to the console with the DNS/Hostname whereas SCG only adds via the IP - is there something I'm missing or does SCG just not perform DNS

I know the root password and can SSH as root. I also know the admin account password and can login to web ui. How can I change the root password? I need to do this as part of security best practice. Again, not the admin account but rather root. I checked the Dell Secure Connect Gateway Troubleshooti

2 SCG's, but only recieved 1 email to upgrade on 1 SCG, how do I upgrade my 2nd SCG without an email?

Hi all, I would like to know if LADPA is mandatory for Policy Manager, are customer able to use another kind of directory ? Also what is the maximum retention for logs in policy manager ? Thank you for your help,