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September 1st, 2023 16:20

How to Delete Discovery Rule Stuck in Preparing

Howdy,

Dell SCG Virtual Edition v5.16.00.14 running via Docker

I have a discovery rule that I created that is apparently invalid(?) as it's been stuck in "Preparing" status for quite a while.

I've tried restarting the containers and it remains "Preparing".

Any suggestion on how I can delete the rule or force the status to something other than Preparing so that I can edit the rule?

Thanks

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3.4K Posts

September 1st, 2023 20:50

Hello Mike,

 

Could you try reboot the Secure Connect Gateway Virtual Appliance and check results?

 

I did see one case that recommended redeploy the appliance. You may contact Support directly.

 

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September 5th, 2023 18:44

Thanks, I did try the restart last week without any change. I left it running for the last 4 days and now one of the jobs is complete, while the other is "In Progress".

It can apparently take a long time for a discovery job on a /17 subnet to go from "Preparing" to "In Progress" to "Completed".

It would be nice if you could click a discovery job to see the running log of the progress (or lack there-of).

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