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April 18th, 2023 17:00

How to detect when SCG becomes Disconnected

SCG becomes Disconnected , the SR created ?
If the SR doesn't create , the customer need to check SCG status periodically?

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3.1K Posts

April 18th, 2023 23:00

Hi @ptC24Oq1zs1194532948719,

 

When SCG is disconnected, a SR will not be created. If the SCG is a VE appliance, it can be configured for gateway health status to be emailed to the administrator. This email will be sent out every day specifically time of day. Page 67: https://dell.to/40lizkj

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3.1K Posts

April 19th, 2023 01:00

Hi @ptC24Oq1zs1194532948719,

 

If the VM is down, it won't be able to send any alert. The VM management should be configured instead, to be able to send monitoring alerts to the administrator. 

April 19th, 2023 00:00

Thank you for your support.

I understand.

 

April 19th, 2023 00:00

One more question , Can "Gateway health check results" perfrom when SCG VE server is down.

 

April 20th, 2023 19:00

Hi Joey

Thank you for your support.

I understand.

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