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May 5th, 2024 16:48

Webgui not getting the IP address 3.5.2

Version 3.5.2, done the basic deployment and it boots.  After booting I use yast and assign the ip4 parameters and reboot.  

Upon booting up, this is on my screen at the SRS VE webui could not determine the IP address.

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3.2K Posts

May 6th, 2024 15:20

Hi

 

it appears that the issue with the Secure Connect Gateway's web interface not displaying the IP address is likely due to a networking configuration problem. Here are the key points:

  1. The secure connect gateway requires proper network configuration, including IP address, subnet mask, gateway, and DNS settings, in order to function correctly.1
  2. If the network settings are not properly configured, the web interface may not be able to determine the IP address, leading to the error you are seeing.123
  3. The issue is often caused by having the secure connect gateway set up in a NAT (Network Address Translation) configuration, which can prevent inbound connections to the web interface.23
  4. The recommended solution is to set the secure connect gateway's network adapter to a bridged configuration, rather than NAT, to allow for proper connectivity.23
  5. You may also need to check and configure other network settings like firewall rules to ensure the web interface can be accessed.24

In summary, the problem is likely due to improper network configuration, and the solution is to set the secure connect gateway to a bridged network adapter configuration and ensure all other network settings are correct.123 If you continue to have issues, you may need to consult the product documentation or reach out to Dell support for further assistance.

1: https://dell.to/3JU8jtq

2: https://dell.to/44tcZA0

3: https://dell.to/44rfKC9

4: https://dell.to/4dqdNtJ

 

and N2K https://dell.to/44vvBiY

 

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