Start a Conversation

Solved!

Go to Solution

1651

October 20th, 2021 12:00

SRS Policy manager syslog forwarding issue

I have configured the SYSLOG server on the Policy manager to forward the Audit log. But there is no packets received from Policy manager and Syslog server.  The port 514 UDP is opened. Please suggest how to fix the issue. 

I highly appreciate your help. 

Please let me know if you need any details.

Look forward to your reply.

 

7 Posts

January 21st, 2022 02:00

Thank you for your reply. Appreciated.

December 28th, 2021 04:00

  1. Edits in \Tomcat\aps\common\classes\PolicyManager.properties:
    • Change the line
      com.axeda.apm.enable_audit_logging=false
      to be
      com.axeda.apm.enable_audit_logging=true

  2. Edits in \Tomcat\aps\common\classes\log4j2.properties:
    • Change the line
      appenders = aps
      to be
      appenders = aps, syslog

    • Uncomment all the lines that start with
      appender.syslog

    • Ensure that the syslog server is available as per configuration in the below parameters
      • appender.syslog.host
        // You log server //
      • appender.syslog.port
        // Port to the log server //
      • appender.syslog.protocol
        TCP

    • Uncomment
      rootLogger.appenderRef.syslog.ref

    • Uncomment
      rootLogger.level = INFO

      ## ############################################################
      ## The available log levels, from least verbose to most, are:
      ## OFF, FATAL, ERROR, WARN, INFO, DEBUG,TRACE, ALL
      ## ############################################################

No Events found!

Top