SAMSUNG 256 gb SSD Firmware Update for Windows 7 TRIM?

One more thing! Google HAS THEM !!! :D

Yep! You're absolutelly right boss.

I didn't post above messages one under another - so why they are like this? C E N Z O R S !!!!!!!!!!!!!!!!!!!!!!!!!!!!

I'm in France, I paid for a 3 years business warranty D+1 on site

I'm still waiting for any answer to my mails...

We're up to 34 signers as of today - that's a fair amount of spending $$, especially with a big name like Boeing on the list.

I'll leave it a few more days and then I guess we need to figure how to get it to someone in DELL who actually cares

I got a further response from Samsung today:

Hello Rob Walker ,
Thank you for your inquiry to Samsung Semiconductor.

We are fully aware of the problem exactly in the term that you mentioned.
Thank you very much again for sharing your view.
We will do everything that is in our power to solve this issue.

If you have any further questions, please send us more question again or visit our Homepage(http://www.samsungsemi.com).

Sincerely,
Semiconductor Business
Samsung Electronics Co,.Ltd.

It certainly sounds much more promising than anything from DELL so far, let's hope they follow through with it.

well well well

amazingly enough, my drive stopped working this morning.

maybe - just MAYBE, i'll get one with newer firmware in it.

if not, i'm going to send it back until i get one with new firmware.

doug

Good luck Doug, I reckon you'll have TRIM before we do.

Hi Guys,

What I am sure about is that Dell is watching this thread very carefully, because they are deleting multiple posts of us. They have deleted 2 posts of me where there is no 1 wrong word in it. And completely within the rules of this forum.

So I suggest that besides our complain about the SSD drive that Dell should be very carefull with handling their customers. I really want to talk to an Dell manager what he is thinking about this. And if a Dell employee is reading this (which I am sure about ;) ) pleas give us an mail adres where we could put all this complaints about our SSD drive and about how to take care of cusomers.

Your sincerely,

Ronald

Still growing a bit, at 39 signers today. Suspect we'll peak soon though.

Does anyone have any contact email addresses in DELL that we can send this too?

I'm guessing the answer is no - otherwise you'd probably be contacting them already, but I thought it was worth asking first. Assuming not, I guess we need to figure how to find some - or use some public medium to publish it.

Totally agree Ronald - I'm also sure it's being read, and they are well aware of the issue.

The lack of response implies we won't see any action until/unless it blows up into a storm of bad publicity for DELL. I doubt that's a route any of us would willingly choose as a starting point, but we've been kinda backed into a corner.

Have emailed Endgadget and The Register - I doubt it qualifies as a real story, but who knows - we just need someone to pick it up and make it embarrassing enough to DELL to get them to act.

Good Job,

I really love this laptop (XPS 1645) but I want this drive I bought to perform well. I don't like to be put into an corner with lack of response. I wanted to arrange this the best respectfull way. I logged 3 calls got no response. Telephone calls lead to nothing. No one of Dell is reacting. I just hate the feeling that I can't do anything with an very expensive bought laptop.

Dell, Common, react an solve this, else u put us to publish negative publicity, on all forums in the world, because I am completely finsihed with this!

Same here in Austria, at the Support Hotline they said i have to flash a new Bios to improve my SSD Speed  :emotion-2: They now nothing about TRIM here.

I hope that we will get soon a new Firmware from Dell with TRIM!!

This will be my last post on this forum and I'm sure it will be deleted as 2 of my last 3 have been.  At least I know people are getting it that are subscribed to this thread.  I'll still follow to see how things are going, but after the lack of support for their high end customers, I've completely given up on Dell.  I've always bought the best and always will, but I've taken my money to another manufacturer that actually provides support and updates for the products I buy. 

I wish everyone here good luck on the issue. I've successfully gotten rid of all my Dell bought Samsung SSDs, so in effect, I've resolved the issue myself.  I sure hope this does eventually hit the news enough to cause Dell to pay attention.  If they even took the resources spent deleting our posts and put them on this issue, it would have been resolved by now.  Heck, a simple article on Anandtech or Tomshardware could drop the stock price by $.50 or more meaning a market loss of nearly $1billion.  Unfortunately, that's probably what it's going to take for those holding onto these drives to get any support.

Count down till this post is deleted starts now.

my new drive was shipped yesterday and landed this morning.  i'll report the results.

big companies aren't concerned until it hits the media... i've emailed maximum pc.com about the issue - maybe some traction there.

i think that the numbers game is the one to play -- if a bunch of these start magically "failing" ... i bet the problem would get corrected when 30-40-100 users suddenly have bad SSDs are are warrantied......

just a thought (i'm sure this will get deleted)

d