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December 15th, 2009 22:00

SAMSUNG 256 gb SSD Firmware Update for Windows 7 TRIM?

Does anyone have an idea how to get the updated Firmware for the Samsung 256gb SSD?  My current firmware is VMB19D1Q - which does not support TRIM.  I have reached out to Samsung who sends me back to Dell and Dell seems not to know when Samsung is releasing the firmware.  I have a copy of an email where a Samsung person says the firmware for this drive has been released to Dell.  Any assistance - please ?  When paying this much money for these drives - I did not expect them to have flaws before I purcahsed.

 

13 Posts

January 28th, 2010 10:00

Good help all around, delyank.  You're not tech support, are you?  :)

No, I'm afraid not. Just another irritated Studio XPS owner..

11 Posts

January 29th, 2010 11:00

 

i have the same firmware you do - my drive manufacture date is 12/24/09

 

using this command at an administrator enabled (important) CMD prompt:

 

fsutil behavior query disabledelete notify

 

a 1 response = no trim

a 0 response = trim enabled

 

mine reports a zero.  dell doesn't know what they are talking about (as usual)

 

this is documented here:  http://www.xtremesystems.org/forums/showthread.php?t=240102

 

doug

2 Posts

January 29th, 2010 11:00

I also have a drive with firmware VBM9LD1Q.

When i called dell they did say that this firmware was NOT TRIM enabled. Again it is NOT TRIM enabled. I have multiple cases open with Dell to see if we can get a better idea of when they are releasing the Trim enabled firmware.  I would call your sales rep if you are a business and open a case with them and see if they can escalate it to the higher ups. If you are a user I would call support and open a case. The more people that log their concerns the better.

Most of the support I have talked to claim that it may be a month or more before we see the update because the update has to go through the standard dell testing.

 

 

2 Posts

January 29th, 2010 12:00

Is it not the case in order for Trim to work properly both the OS windows 7 in this case and the drive both have to support trim. or am i completely mistaken.

does fsutil behavior query disabledelete notify just tell me the OS is running TRIM? And it would be cause windows 7 is trim enabled.

 

 

 

 

58 Posts

January 29th, 2010 13:00

Spread false information much?  DisableDeleteNotify = 0 means your system does NOT support TRIM.  Even the thread you posted has the correction a few posts down. 

58 Posts

January 29th, 2010 22:00

The best way to know for sure is to run Crystal Info - this will tell you what the drive supports, not just what the OS is setup for.

65 Posts

January 30th, 2010 04:00

   I have got one 256GB SSD from ebay, Firmware Ver : VBM15D1Q.   it became very slow now for writing , and I have no way to update the firmware.

    I'm not sure if it still in Dell Warranty

   I checked Dell Website, and found there is no place or information about the warranty transfer for SSD (  It seems only the laptop can do warranty/owner transfer ?)

   Does anyone know how to do the SSD warranty/owner transfer? how to check the SSD warranty status?

thanks

 

 

 

 

 

11 Posts

January 30th, 2010 08:00

 

 

I rest my case, BUCKZOR. 

 

End of line.

11 Posts

January 30th, 2010 18:00

 

just some more data for you guys....

 

i imaged the new drive from my old one using acronis - about 130 gigs of data.  currently, the drive does NOT exhibit the stuttering behavior that the old drive did... multiple parallel downloads are simply no longer a problem.

 

doug

January 31st, 2010 12:00

 

I don't mean to be unsocial, milguy, but your firmware doesn't read VBM15D1Q, it reads VBM9LD1Q.

 

We know the SSD supports TRIM.  It's the firmware upgrade from VBM15D1Q that we want from Dell.

-J

11 Posts

January 31st, 2010 14:00

 

EXACTLY MY POINT!  (I posted that screenshot due to a previous post that 9LD1Q did not support TRIM)

 

I will share with you that after reading multiple pages online about the 15D1Q drives and consulting with Dell on the issue (for what that is worth) --- that there will NEVER be a firmware upgrade from Dell for the 15D1Q drives.  They use a different flash than any of the other first generation drives.  TRIM did not exist when the majority of them were sold (pre-windows 7 release date) - therefore, Dell is not obliged to offer firmware upgrades for them as this is the addition of a "new" feature that was simply not around when they were initially sold. 

 

Is that the correct decision from Dell?  Of course not!

Is it ethical?  NO!  

Are there a bunch of PO'd 15D1Q owners?  Yep.


Luckily, my drive "failed" - and was replaced with a 9LD1Q - which, magically, supports TRIM.... and all of my ills have been cured (at least the ones relating to the M1530 with SSD)

 

 

doug

65 Posts

February 1st, 2010 00:00

Here is my Dell 256GB VMB15D1Q SSD benchmark, after two week usage, write speed down from 150MB/s to 5MB/s. lots slower than generic USB flash and even slowest HDD. We really had  to take action for 15D1Q owner. we spent 5 times money  than HDD and brought a brick.

 

11 Posts

February 1st, 2010 01:00

here is a 9LD1Q after a week of fairly intensive use....

 

58 Posts

February 3rd, 2010 00:00

I know ranting on this forum is pointless because either DELL are not reading or don't care, but I'm just dumbfounded and the same time furious at this whole saga.

As a company, we've ordered DELLs for more nearly 20 years - but this episode has left such a bad feeling that I can really seeing this being the end of the road. There are many things I like about the design of their newer laptops, but I'm not sure I'll ever get the confidence back to order again after being treated so poorly on this one.

February 3rd, 2010 01:00

Hi Guys,

I tried many ways to get contact to a Dell supervisor but still couldn't reach anyone. Is there anyone who could reach someone at Dell with the our signed thing. (57 right now, I am sure more people are waiting for this)

I also tried to put the firmware of other brands on my SSD (in 3 different new systems, with AHCI on/off, IDE on/off, different SATA ports, different firmware tools(1.0, 2.0, 2.1), etc.) but it didn't work.

I want to have an Dell supported way for all of us! Or replace all non Trim enabled drives by Dell.

 

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