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May 16th, 2022 06:00

SA (SupportAssist) FAQ

SupportAssist uninstall/reinstall DELL-Chris M

SupportAssist clean install DELL-Nat M



Microsoft .NET Desktop Runtime 8.0.x. is the current prerequisite for SupportAssist 4.8.x.

The newest version of SupprtAssist does not support RDP.

DDM (Dell Data Manager) high CPU and RAM usage

* Uninstall Dell SupportAssist OS Recovery Plugin for Dell Update
* Restart when done and retest 

Changing the startup type for Dell SupportAssist Remediation Service from Automatic (Delayed start) to Manual seems to fix several issues.
* Press Windows key + R
* Type services.msc [press Enter or click OK]
* Find and open Dell SupportAssist Remediation
* Change Startup type: to Manual
* Click Apple- OK
* Restart the PC when done

SupportAssist incorrectly picked up by Defender as malware

OS Recovery Tools fail to install via SA

SupportAssist, System Repair cannot be unchecked

SupportAssist, memory change error
Restore your system using Dell SA OS Recovery
SupportAssist OS Recovery Support Matrix

SupportAssist for PCs and tablets Frequently Asked Questions

SupportAssist for Home PCs manuals

SupportAssist for Business PCs with Windows OS Administrator Guide Rev. A03

SupportAssist Enterprise User's Guide 2.0 is no longer available. Use the SupportAssist Enterprise User's Guide 4.0.

SupportAssist for Home PCs: Overview and Common Questions

SupportAssist for PCs and Tablets FAQ
SupportAssist is unable to connect to the Internet

1903, BSOD (BAD_POOL_CALLER)


If still under warranty, click the Get Help Now chat icon on the right to start a live chat session. If already out of warranty, click here.
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