LIC017: The license file is corrupted, has not been unzipped, or is not a valid license file. Download the license file, unzip and import t

To resolve the LIC017 error and correctly upgrade your iDrac license, follow these steps:

1. Correct the Service Tag in Digital Locker:

   • Log into the Dell Digital Locker.
   • Navigate to the historical order history and select the corresponding order number to go to the Order Details page.
   • Ensure the correct Service Tag is listed in the product details. If it needs to be corrected, you should update it here before proceeding.

2. Download and Prepare the License File:

   • From the Order Details page, select the iDRAC License to download and enter the product details.
   • Click on "Keys available for download" and select the required authorization file acquisition method, then submit.
   • Download the iDRAC XML authorization file found in the authorization file compression package.

3. Import the License File in iDRAC GUI:

   • Log into the iDRAC Web interface, navigate to Licenses under Configuration options, and click Import.
   • Click 'Choose File' to locate the iDRAC XML authorization file you downloaded, click 'Upload', and you should see a prompt indicating the import was successful.
   • Log out and log back into the iDRAC Web to see the license authorization take effect.

Hi,

I would be able to help, regenerate the license XML file and send it to the server's owner's email. But before we proceed, have you already done the server's ownership transfer? The file that is generated, automatically sends an email to the registered owner's email.