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5 Posts

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May 15th, 2024 15:07

Replaced failed main board - how to transfer iDRAC licence

Hi,

  I have a server with a failed main board, I bought a replacement (ebay) which doesn't have an iDRAC enterprise licence.

  How can I transfer the licence from the failed board to the new (used) board?

Thanks in advance.

Moderator

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3.8K Posts

May 15th, 2024 20:36

Hello,

 

To transfer your iDRAC license you need to have the service tag on the system board set to your service tag.

 

The replacement system board should not have a Service tag. If it does then you need to get a truly refurbished system board that does not have a service tag.

 

Two method to restore the service tag

https://dell.to/4bleoLH

4. Restoring the service tag using Easy Restore

5. Manually setting the service tag when the Easy Restore doesn't work

 

Important:

- The Service Tag can only be entered when the Service Tag field is empty.

- After the Service Tag is entered, it cannot be updated or changed. Ensure that you enter the correct Service Tag.

- Incorrect service tag entry will require a system board replacement to input the correct service tag.

 

After you have your service tag set then configure the DRAC settings, log in and go to License tab and import your license.

 

1 Rookie

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5 Posts

16-05-2024 07:12 AM

@DELL-Charles R​ Not the answer I was hoping for, but it does answer the question.

1 Rookie

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5 Posts

16-05-2024 07:39 AM

@DELL-Charles R​ Do you happen to have any links to Dell refurbished parts?

Moderator

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3.6K Posts

16-05-2024 09:09 AM

Hello,

no sorry we do not have such link unfortunately.

Thanks

DELL- Marco B

Social Media and Communities Professional

Dell Technologies | Enterprise Support Services

#IWork4Dell

Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

Moderator

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3.8K Posts

16-05-2024 20:36 PM

Hello,

 

You can contact Sales and ask for the Spart Part Department to get a quote and purchase a refurbished system board.

DELL-Charles R

Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

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1.9K Posts

May 15th, 2024 20:14

I cant help but the normal way is that the STAG of the main board is changed to the old one so that all license stuff works.
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