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2 Posts

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August 4th, 2023 00:00

DELL integrated Web Cam Black Screen

I have a DELL Latitude 5510 running Windows 11.

My integrated Webcam stopped working - it just shows a black screen.

I've already tried uninstalling the device, checking all the drivers, did all of the troubleshooting activities, restarted the laptop several times, nothng is working.

Any advice will be appreciated

Moderator

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25.9K Posts

August 4th, 2023 00:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a direct message with us and we will be happy to assist you.

1 Rookie

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2 Posts

August 4th, 2023 02:00

Thank you - I did just that and the technician helped to resolve the issue.

I accidentally move the slider for the lens to close the lens. So there was actually no issue, just lack of knowledge on my side.

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