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Dell Venue 5055 no power LED but vibrating when trying to charge
Hello,
I have a Dell venue 5055 Pro tablet that was working the other day after a long period of inactivity. The battery was at 16%. I shut it down after a short usage, and tried to charge it with the Dell power adapter and (what I think is) the original micro-USB power cable that came with it. When I plug the powered adapter into the tablet, the LED does not light up. There is a small vibration about half a second after I plug in the adapter. Then it vibrates again about 3 seconds later.
The outlet, adapter, and cables all work for other devices. I've tried holding down the power button for 10-20 seconds in various scenarios (while plugging in, after plugging in....). Nothing happens.
Any ideas what I should try?
DELL-Cares
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August 25th, 2021 09:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.